About Airship
Airship is trusted by world’s main manufacturers similar to Alaska Airways, BBC and The House Depot to drive income progress and buyer loyalty with distinctive cross-channel buyer experiences. Immediately, manufacturers are challenged to ship seamless, unified buyer experiences throughout a fragmented array of channels and gadgets— apps, web sites, electronic mail, SMS, wallets and extra.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused groups in thoughts, making it simple to create, take a look at and orchestrate hyper-personalized experiences throughout all channels. With the power to simply enrich buyer information and quickly launch progress experiments, Airship permits manufacturers to ship constant, significant interactions that speed up conversion and foster deeper buyer relationships.
We invite you to be a part of our journey in constructing merchandise and delivering companies that contact tens of millions of consumers around the globe day by day.
To study extra about us, go to www.airship.com, learn our blog or comply with us on LinkedIn.
In regards to the Position
The Salesforce Enterprise Analyst serves as a vital liaison between the Go-to-Market (GTM) departments and the Data Methods (IS) workforce. This position is answerable for analyzing gross sales processes, figuring out enterprise wants, and translating these wants into technical necessities for IS options. The Salesforce Enterprise Analyst will play a key position in optimizing GTM operations by way of know-how, enhancing information high quality, and enhancing reporting capabilities to drive system structure effectivity, efficiency and strategic decision-making.
What You will Do
- Collaborate with Go-to-Market (GTM) stakeholders to know their present processes, ache factors, and future wants
- Elicit, doc, and prioritize detailed enterprise necessities for brand spanking new or enhanced sales-related methods and purposes (e.g., CRM, gross sales enablement instruments, reporting platforms)
- Conduct in-depth evaluation of knowledge mapping, SasS software program traits, and efficiency metrics to establish alternatives for enchancment and system enhancements
- Develop use circumstances, consumer tales, course of flows, and different documentation to obviously articulate necessities to the Data Methods workforce
- Work carefully with IS workforce members, enterprise workforce stakeholders, and mission managers to design and advocate technical options that align with the GTM enterprise goals and IS architectural requirements
- Take part within the analysis and collection of new SaaS applied sciences and distributors
- Help the configuration, testing, and deployment of GTM-related methods, guaranteeing options meet enterprise necessities and are user-friendly
- Act as an issue professional for info methods throughout all phases of the mission lifecycle
- Make sure the integrity and accuracy of Salesforce information inside numerous methods
- Develop and preserve dashboards, reviews, and analytics to supply actionable insights to the management workforce
- Develop and ship coaching supplies and classes for finish customers on new methods and functionalities
- Constantly search alternatives to optimize processes by way of know-how and automation
- Suggest and implement options that streamline workflows, enhance effectivity, and improve the general CRM expertise
- Keep abreast of trade finest practices and rising applied sciences in GTM operations and enterprise evaluation
What We’re Trying For
- Expertise as a Enterprise Analyst, ideally with a give attention to Salesforce/Hubspot, or associated CRM enterprise capabilities
- Demonstrated expertise working inside an Data Methods or IT division
- Robust understanding of gross sales and GTM processes and methodologies (ABX superb)
- Expertise with CRM platforms (e.g., Salesforce, CPQ, HubSpot) is very fascinating
- Expertise with reporting instruments and information evaluation (Tableau, Doumo, Looker)
- Wonderful analytical and problem-solving abilities with a powerful consideration to element
- Distinctive communication (written and verbal) and interpersonal abilities, with the power to successfully talk technical ideas to non-technical stakeholders and enterprise must technical groups
- Robust necessities gathering and documentation abilities
- Skill to work independently and as a part of a workforce in a fast-paced setting
- Skill to handle a number of priorities and deadlines successfully
- Expertise experimenting with AI instruments in your private or skilled life – or an eagerness to study!
We might Be Delighted If You Additionally Have
- Certifications in Enterprise Evaluation (e.g., CBAP, CCBA) or mission administration (e.g., PMP, CSM)
- Proficiency in mission administration methodologies (e.g., Agile, Waterfall)
- Expertise with gross sales compensation methods or gross sales forecasting instruments
- Data of SQL or different database querying languages
- Expertise with Zoominfo, 6sense, Marketo, Gross sales Navigator, and many others
Work Location & Journey Necessities
Airship’s ‘Digital First’ method to work signifies that for almost all of our roles, work will be carried out remotely, both some or more often than not. Airship believes that versatile work contributes to a extra productive and extra equitable work setting, and that Airshippers are in a position to collaborate, innovate, and help each other throughout completely different areas and timezones.
Some roles could require that workers carry out their work from a selected location to help enterprise actions, and/or be inside proximity to an Airship workplace location or buyer or associate areas, whereas different roles will be carried out 100% remotely.
This place is totally distant and should require as much as 10% journey based mostly on enterprise wants or as requested by your supervisor.
Compensation
Airship’s compensation is decided by a wide range of elements together with market information, enterprise wants, and geography. Base pay is a part of your complete compensation bundle and depends on a number of elements, together with: related abilities, work expertise, enterprise priorities, market calls for, and placement.
The beginning base pay vary for this place is: $80,000 – $85,000 USD per 12 months. Some roles may additionally be eligible for fee, bonus, or different efficiency incentives. Airship believes that workers ought to have the chance to learn from value-creation, so fairness can be supplied with this position. As well as, Airship presents a sturdy advantages bundle as a part of our Whole Rewards method to compensation.
California residents can view the CCPA disclosure discover here.
Hiring Dedication
Airship is dedicated to fostering a various work setting and offering equal employment alternatives to all candidates and workers. We welcome your utility and our hiring and employment choices are made regardless of race, faith, coloration, nationwide origin, gender, gender expression, sexual orientation, age, marital standing, veteran standing, incapacity standing or another attribute protected by regulation. In alignment with our dedication to equal alternative, Airship will think about for employment all certified candidates, together with these with legal histories, in a manner that adheres to the rules of equity and the necessities of native Honest Probability legal guidelines, the place relevant.
By submitting this utility, I affirm that the information set forth in it are true and full to the very best of my information. I perceive that if I’m employed, false statements, omissions, or deceptive info given in my utility, interview(s), or in a background test could lead to dismissal.