Assist us construct a wiser, sooner mortgage expertise — from the bottom up.
At Mortgage.co.uk, we’re reworking how individuals get mortgages — making the method smarter, sooner, and less complicated with next-gen know-how and a human contact. As a Mortgage Case Supervisor, you’ll play a significant function in serving to our clients safe the appropriate mortgage product shortly, confidently, and with care. In case you’re somebody who thrives in a fast-paced surroundings, loves the element, and needs to make an actual distinction in individuals’s lives, this might be the function for you.
💬 What You’ll Be Doing:
As a Mortgage Case Supervisor, you’ll take possession of every case from the second it is handed for packaging, guiding it by to completion. You’ll work intently with Advisers and shoppers to make sure each case is absolutely verified, expertly packaged, and moved by the lender course of easily. Your day-to-day will embody:
- Reviewing and verifying mortgage functions on the ‘Processing’ stage, making certain all lender necessities are met
- Creating an entire checklist of documentation wanted and sharing this with shoppers
- Liaising with and supporting shoppers to make sure they perceive the lenders’ necessities
- Managing all consumer correspondence and processing incoming documentation
- Organising and monitoring your personal case pipeline and each day workflow
- Driving conversion from ‘Processing’ to ‘Funded’ by maintaining circumstances transferring and shoppers up to date
- Working inside lender SLAs and ensuring all potential lender situations are anticipated and addressed
- Working with solicitors to make sure completion takes place shortly and effectively
- Serving to create a constantly sensible buyer expertise, even when issues get complicated
✅ We’re In search of Somebody Who:
- Has earlier expertise within the first cost mortgage business — in case administration, packaging, or administration
- Is very organised and assured managing a number of circumstances directly in a fast-paced, distant surroundings
- Communicates clearly and professionally, whereas providing a heat and supportive expertise to each consumer
- Works proactively and collaboratively with Advisers and teammates
- Is comfy utilizing tech instruments to work smarter and streamline workflows
- Desires to contribute to constructing a greater mortgage course of from the within out
💛 Why You’ll Love Working Right here:
- A wage that displays your expertise and influence
- Month-to-month fee – your efficiency issues, and also you’ll see the reward. Uncapped fee – OTE £36,000+
- 29 days vacation (together with financial institution holidays), with extra the longer you keep
- Work from wherever within the UK – we belief you to get the job completed
- Perkbox – entry to reductions on buying, journey, wellbeing, and extra
- Firm pension by way of True Potential Investor
- BUPA well being cowl – as a result of your wellbeing issues
🌱 What It’s Prefer to Work Right here:
You’ll be becoming a member of a supportive, bold staff that’s redefining what the mortgage journey ought to really feel like — for purchasers and colleagues alike. We imagine in doing issues higher: higher instruments, higher processes, and a greater tradition the place individuals can thrive.
🚀 Able to Be part of Us?
If this seems like your type of function, we’d love to listen to from you.
You don’t must tick each single field — should you’ve bought the eagerness, potential, and willingness to study, we’re able to help your development.
We’re an equal alternative employer and welcome candidates from all backgrounds. In case you want changes to help your software or interview, simply tell us.
🔒 We’re dedicated to defending your privateness.
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