Why NeuraFlash:
At NeuraFlash, we’re redefining the way forward for enterprise by way of the ability of AI and groundbreaking applied sciences like Agentforce. As a trusted chief in AI, Amazon, and Salesforce innovation, we craft clever options—integrating Salesforce Einstein, Service Cloud Voice, Amazon Join, Agentforce and extra—to revolutionize workflows, elevate buyer experiences, and ship tangible outcomes. From conversational AI to predictive analytics, we empower organizations to remain forward in an ever-evolving digital panorama with cutting-edge, tailor-made methods.
We’re proud to be creating the way forward for generative AI and AI brokers. Salesforce has launched Agentforce, and NeuraFlash was chosen as the one companion for the personal beta previous to launch. Publish-launch, we’ve earned the excellence of being Salesforce’s #1 companion for Agentforce, reinforcing our function as pioneers on this transformative house.
Be a part of the NeuraFlash journey and assist form the following wave of AI-powered transformation. Right here, you’ll collaborate with trailblazing consultants who’re captivated with pushing boundaries and leveraging applied sciences like Agentforce to create impactful buyer outcomes. Whether or not you are growing superior AI-powered bots, streamlining enterprise operations, or constructing options utilizing the motorized device generative AI applied sciences, your work will drive innovation at scale. For those who’re able to make your mark within the AI house, NeuraFlash is the place for you.
As an Expertise Architect, AI & Agentforce, you can be answerable for driving the answer for and constructing Agentforce-powered experiences for customers to ship impactful enterprise worth to our purchasers. You will work with our gifted AI group to make vital contributions to our success and delight clients. This place is targeted on expertise design, resolution design, structure, and execution for GenAI applied sciences.
You’ll have the chance to:
- Present business finest practices and function a trusted consumer advisor
- Drive requirement gathering and function the Salesforce platform professional
- Deliver an expertise design-focused mindset to options
- Work with purchasers to construct out their technique and roadmap, enabling each fast wins and longer-term strategic objectives
- Leverage Salesforce know-how reminiscent of Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence
- Present enter on detailed design specs, infrastructure, and challenge plans
- Translate enterprise necessities into well-architected options
- Coach and mentor junior technical and useful group members
- Observe and perceive new Salesforce product and technical capabilities
Required {Qualifications}:
- 3+ years in a customer-facing technical consulting, enterprise structure, or enterprise course of mapping function
- 5+ years of CRM business expertise
- Potential to drive requirement gathering
- Expertise architecting and implementing Salesforce Service Cloud or Gross sales Cloud
- Expertise with GenAI immediate writing
- Fingers on expertise with at the very least one of many following:
- Agentforce or different Generative AI pushed platforms
- Einstein Service Intelligence or Subsequent Greatest Motion
- Confirmed potential to design and optimize enterprise processes throughout disparate programs
- Potential to tie outcomes to enterprise worth (return on funding) by way of storytelling
- Comfy utilizing stream charting instruments (e.g., Lucidchart)
- Potential to steer a cross-functional group to create wealthy finish person experiences
- Keen and in a position learner of latest applied sciences
Most well-liked Abilities:
- Expertise with defining strong testing approaches for GenAI options
What are you able to count on within the interview course of?
- Recruiter display screen (telephone) – half-hour
- Introductory dialog to debate the function and your expertise
- Peer Interview (Video) – 45 minutes
- You’ll speak by way of your profession objectives and related work examples
- You’ll talk about challenges you will have overcome and the instruments you used to get there
- Panel Interview with Actual-Time Train (Video) – 60 minutes
- The decision might be cut up into two elements:
- You’ll obtain a immediate and speak by way of potential resolution choices and reside on the spot (no offline preparation required)
- You’ll get a while to work together with NeuraFlash supply group members
- Management interview (Video) – 45 minutes
- You’ll meet with a member of our management group
What’s it prefer to be part of NeuraFlash?
- Distant & In-Individual: Whether or not you’re employed out of our HQ in Massachusetts, one among our regional hubs, otherwise you’re one among over half of our NeuraFlash Household who work remotely, we’re centered on preserving everybody related and unified as one group.
- Journey: Get able to pack your luggage and hit the street! For sure roles, journey is an thrilling a part of the job, with an anticipated journey dedication of as much as 25%. So, you probably have a ardour for journey and do not thoughts a bit jet-setting, this chance may very well be your ticket to exploring new locations whereas making a optimistic influence on purchasers.
- Flexibility: Do you need to take the canine to the vet, decide up the children from college, or the in-laws from the airport? We all know that an ideal 9-5 isn’t doable. So you need to soar out to do any of these, no downside! We construct a tradition of belief and understanding. We worth good work not the hours wherein you get it carried out
- Collaboration: You could have a voice right here! For those who work with a group of sensible individuals like we do, it’s a no brainer to take ideas and suggestions on learn how to hold NeuraFlash thriving. Our govt group holds city halls & firm conferences the place they tackle any ideas or questions requested, irrespective of how huge or small.
- Rejoice Usually: We take our work severely, however we don’t take ourselves too severely. Whether or not it’s an arm wrestling contest, costume occasion, or ugly vacation sweaters our groups like to have enjoyable. And whereas we work laborious, we don’t neglect to decelerate and have fun the massive issues and the small issues collectively.
Location: NeuraFlash strives to offer you the pliability to work within the location that makes essentially the most sense on your life-style. For those who favor an workplace setting, this function could also be primarily based in any of our hub areas inside america. For those who favor to make money working from home, we will accommodate distant areas for our staff primarily based in america, wherever inside Alberta, British Columbia, or Ontario for our Canada-based staff, wherever in India for our India-based staff, and wherever inside Colombia for our Colombia-based staff!