T-Rex is searching for a Buyer Expertise and Adoption Specialist to help adoption and supply of OpMed IT Methods supporting the Protection Well being Administration System Joint Operational Medication Info System (JOMIS) Program Workplace. The candidate will work carefully with senior T-Rex Technical Leads, a workforce of coaching and communications specialist, DHMS leaders/workers and DHMS distributors to plan and execute the rollout of coaching and adoption actions.
The PEO Protection Healthcare Administration System (DHMS) is reworking the supply of well being care and advance information sharing by a modernized digital well being document for service members, veterans and their households. The Workforce 3.0 program inside DHMS is a managed resolution that leverages revolutionary new processes, strategies, and best-in-class methodologies from the personal sector to allow your complete PEO DHMS workforce to ship world-class know-how. This program helps administration of technical deployments, discipline deployments, and know-how coaching/adoption. Lets speak about how one can assist make a distinction!
Tasks:
- Program Execution
- Help in refining an Expertise Technique Framework, (defining person expertise capabilities, roles and duties)
- Facilitate design considering workshops throughout the Product portfolio
- Help in figuring out PMO degree Consumer Expertise efforts and alternatives, in addition to making and prioritizing suggestions on implementation of such efforts in alignment with the Expertise Technique Framework
- Assist Agile Product traces with defining and implementing their person expertise capabilities in alignment with the PMO’s requirements and pointers (defining personas, conducting person interviews, collaboratively defining person necessities and interface design, elevating the Voice of the Buyer)
- Construct and help fashionable coaching and buyer adoption capabilities to enhance buyer engagement and outcomes over the product lifecycle
- Evaluate EHR resolution vendor methods and deliverables associated to coaching and different paperwork for accuracy and completeness
- Coordinate distribution of coaching supplies to content material reviewers based on the Grasp Tracker schedule
- Work with finish customers, resolution distributors and the federal government workforce to establish related workflows, In-Processing Assist Paperwork (IPSDs), Jobs Aides, and Ideas Sheets to incorporate in excessive affect space web site to help finish customers’ capability to find data extra readily
- Carry out coaching content material critiques protecting grasp facilitator guides, person agendas, competence assessments, and computer-based coaching (CBT) updates based mostly on Product Enchancment Engineering (PIE), Blocks and Levels updates
- Coordinate authorities portal content material and updates with key stakeholder
- Take part in key sustainment coaching coordination conferences and actions.
- Present coaching help, together with taking part in coaching planning, displays, and demos, creating tip sheets and educational flyers round typical releases
- Assess and supply suggestions on coaching supplies effectiveness to help end-user adoption of EHR and related enterprise processes adjustments.
- Evaluate coaching content material (i.e., evaluate CBT and Teacher-Led Coaching (ILT) supplies)
- Course of Enchancment
- Evaluates inner processes and identifies alternatives for enhancements
- Undertakes distinctive group challenges as they emerge
- Gathers key efficiency indicator information for capabilities being reviewed; evaluates present state, and proposes future state objectives and aims
Necessities:
- 7+ years {of professional} expertise with Consumer Expertise and adoption efforts
- Expertise working with finish customers to develop coaching plans and content material
- Expertise with person centered design and designing, creating, managing, and executing person expertise frameworks in live performance with complicated set of stakeholders and based on buyer necessities
- Expertise creating, monitoring, and reporting person expertise metrics
- Capability to work independently in addition to half of a bigger workforce
Desired Expertise:
- Bachelor’s Diploma most popular in Info Know-how, Laptop Science, Engineering or one other related self-discipline
- Agile Certification(s)
- Expertise with JIRA
- Expertise with Protection Well being Medical Methods
- Design Considering, Lean Six Sigma or course of enchancment
T-Rex Overview
Established in 1999, T-Rex Options, LLC is a confirmed mid-tier enterprise offering data-centric mission companies to the Federal authorities because it more and more tries to safe and leverage the ability of information. We design, combine, safe, and deploy superior technical options for our clients to allow them to effectively fulfill their essential aims. T-Rex presents each IT {and professional} companies to quite a few Federal businesses and is a pacesetter in offering top quality and revolutionary options within the areas of Cloud and Infrastructure Companies, Cyber Safety, and Massive Information Engineering.
T-Rex is continually searching for certified folks to affix our rising workforce. We now have constructed a broad shopper base by our devotion to delivering high quality merchandise and customer support, and to do this we want high quality people. However greater than that, we at T-Rex are dedicated to making a tradition that helps the event of each worker’s private {and professional} lives. T-Rex has made a dedication to keep up the standing of an business chief in compensation packages and advantages which incorporates aggressive salaries, efficiency bonuses, coaching and academic reimbursement, Transamerica 401(okay) and Cigna healthcare advantages.
T-Rex is an Equal Alternative Employer. All certified candidates will obtain consideration for employment with out regard to race, faith, coloration, intercourse (together with being pregnant and sexual orientation), parental standing, nationwide origin, age, incapacity, household medical historical past or genetic data, political affiliation, army service, or different non-merit based mostly components.
In compliance with pay transparency pointers, the annual base wage vary for this place is $110,000 – $135,000. Please be aware that the wage data is a common guideline solely. T-Rex considers components reminiscent of (however not restricted to) scope and duties of the place, candidate’s work expertise, schooling/coaching, key abilities, inner peer fairness, in addition to market and enterprise concerns when extending a proposal.
T-Rex presents a various and collaborative work setting, thrilling alternatives for skilled development, and beneficiant advantages, together with: PTO accessible to make use of instantly upon becoming a member of (prorated based mostly on begin date), paid parental depart, particular person and household well being, imaginative and prescient, and dental advantages, annual finances for coaching, skilled improvement and tuition reimbursement, and a 401(okay) plan with firm match absolutely vested after 60 days of employment amongst different advantages.