Overview
Salem Internet Community is hiring a full-time Subscription Product SupervisorAs a Subscription Product Supervisor, you’ll play a significant function in rising and nurturing the subscriber base throughout among the most trusted Christian platforms on-line, together with Crosswalk.com and BibleStudyTools.com. You’ll develop and implement advertising and marketing methods that appeal to new subscribers, enhance engagement, and encourage long-term retention.
About Us:Salem Internet Community, a division of Salem Media Group, operates main faith-based web sites similar to Crosswalk.com, BibleStudyTools.com, and Christianity.com serving hundreds of thousands of Christians in search of non secular progress, biblical understanding, and reliable devotionals. We’re dedicated to delivering content material that displays biblical reality and helps believers of their each day stroll with Christ.
We’re on the lookout for a talented and mission-aligned advertising and marketing skilled to steer subscription efforts that assist our viewers go deeper of their religion – via unique research, ad-free instruments, and sensible biblical assets.
Duties
Subscriber Progress and Acquisition● Handle subscription banners, modals, and touchdown pages utilizing platforms like Digioh and Unbounce● Work alongside the Advertising and marketing staff to construct and optimize e mail campaigns and paid advertising and marketing efforts to spice up conversions, retention, and engagement● Keep a advertising and marketing calendar to launch seasonal and promotional campaigns, together with gross sales and vacation affords● Conduct A/B testing and use efficiency insights to refine advertising and marketing efforts● Keep a prioritized listing of optimization concepts to develop and enhance the subscription product● Conduct aggressive evaluation to determine alternatives in each product and advertising and marketing initiatives
Buyer Help & Platform Administration● Deal with each day buyer assist inquiries through e mail and telephone with professionalism and care● Collaborate with inside groups and third-party platforms to resolve technical and billing points● Acquire and reply to subscriber suggestions to enhance the shopper expertise● Coordinate ongoing technical assist and challenge decision with subscription platform and inside groups
Retention Methods● Handle and optimize automated e mail collection, together with welcome emails and automatic to stop churn● Establish alternatives for service and product enhancements● Design and implement applications to have interaction subscribers and cut back churn● Analyze consumer habits and survey responses to develop focused retention initiatives
Information & Efficiency Monitoring● Each day monitor and monitor key subscription metrics together with churn, renewal charges, and income● Keep weekly and month-to-month stories to guage marketing campaign and product efficiency to tell higher enterprise choices● Monitor income efficiency from further instruments similar to advert blockers
{Qualifications}
● 3+ years of expertise in product administration, digital subscriptions, or buyer assist● Robust analytical expertise with expertise in marketing campaign reporting and optimization● Proficiency with instruments similar to Braintree, PayPal, Unbounce, MailChimp, and CRM platforms● Glorious written and verbal communication expertise● Element-oriented with the power to handle a number of tasks concurrently● Alignment with Salem Internet Community’s conservative and Christian mission
Advantages
● Aggressive wage and performance-based incentives.● Complete advantages package deal, together with well being, dental, and imaginative and prescient insurance coverage.● Alternatives for skilled progress and growth.● A dynamic and collaborative work atmosphere.
EEO Assertion
Come see how Salem is DIFFERENT and why we’ve been licensed as a “Nice Place to Work” and as a “Finest and Brightest” equal alternative employer.
#subscription #advertising and marketing #leadgeneration #distant #digital #marketingcampaigns
Compensation
$65,000 – $80,000 plus bonus compensation