Kunai builds full-stack expertise options for banks, credit score and cost networks, infrastructure suppliers, and their clients. Collectively, we’re altering the world’s relationship with monetary companies. At Kunai, we assist our purchasers modernize, capitalize on rising traits, and evolve their enterprise for the approaching a long time by remaining tech-agnostic and human-centered.
Kunai has a chance for a Expertise Supervisor to hitch our staff. You’ll play a key position in driving and supporting the expertise agenda and designing and implementing vital profession improvement experiences throughout the corporate. We’re in search of candidates with expertise in Individuals administration, Operations, Associate and Tradition, HR Enterprise Associate and so on.
Day after day:
- Handle elements of our expertise’s profession portfolio by prioritizing and coordinating the work of others; gather and summarize data and use insights to tell choices.
- Handle a pool of expertise, monitoring contract dates and prioritize the bench.
- Operating weekly search conferences with hiring managers, staying organized, giving updates, and holding others accountable for motion gadgets.
- Monitoring and approving timecards, PTO, weekly 1:1s, and conducting annual opinions
- Outline and monitor key efficiency indicators and metrics to measure success and drive accountability. Constantly search for methods to simplify and drive course of enhancements and efficiencies.
- Develop and handle plans, methods, instruments, processes, and procedures that maximize the effectivity, effectiveness, and influence of the efficiency course of whereas reinforcing behaviors needed for the expansion and improvement of groups. Processes embrace aim setting, efficiency opinions, improvement plans, and quarterly teaching periods.
- Partnering with Account Leads, sharing perception, alternatives and challenges round expertise development and shopper satisfaction.
Expectations:
- Preserve knowledgeable of trade greatest practices and traits within the profession area, frequently assessing the place we will faucet into material specialists and make enhancements.
- Foster relationships that guarantee a robust pipeline of expertise.
- Establishing and sustaining a deep understanding of your shopper departments and the way they function.
Necessities:
- 3+ yrs of expertise in folks administration.
- Familiarity with undertaking administration tooling.
- Familiarity with workplace and calendar apps.
Good to haves:
- Expertise working inside Greenhouse
- Familiarity with Airtable/Asana/Google Workspace
- Demonstrated expertise as a shopper associate/account supervisor
- Expertise designing and implementing high-touch onboarding experiences
Our success over the previous 20 years is rooted in our distinctive staff, which thrives in a tradition of collaboration, creativity, and steady studying.
We’re proud to supply our workers a spread of advantages, together with aggressive compensation, skilled improvement alternatives, and versatile work preparations, all designed to assist them thrive. As we proceed to broaden, we stay dedicated to cultivating an setting the place folks really feel valued, have a voice, and are given the instruments to develop—each personally and professionally—whereas pushing the boundaries of innovation within the fintech trade.