Why NeuraFlash:
At NeuraFlash, we’re redefining the way forward for enterprise via the ability of AI and groundbreaking applied sciences like Agentforce. As a trusted chief in AI, Amazon, and Salesforce innovation, we craft clever options—integrating Salesforce Einstein, Service Cloud Voice, Amazon Join, Agentforce and extra—to revolutionize workflows, elevate buyer experiences, and ship tangible outcomes. From conversational AI to predictive analytics, we empower organizations to remain forward in an ever-evolving digital panorama with cutting-edge, tailor-made methods.
We’re proud to be creating the way forward for generative AI and AI brokers. Salesforce has launched Agentforce, and NeuraFlash was chosen as the one accomplice for the personal beta previous to launch. Publish-launch, we’ve earned the excellence of being Salesforce’s #1 accomplice for Agentforce, reinforcing our position as pioneers on this transformative house.
Be a part of the NeuraFlash journey and assist form the following wave of AI-powered transformation. Right here, you’ll collaborate with trailblazing consultants who’re obsessed with pushing boundaries and leveraging applied sciences like Agentforce to create impactful buyer outcomes. Whether or not you are creating superior AI-powered bots, streamlining enterprise operations, or constructing options utilizing the prime minister generative AI applied sciences, your work will drive innovation at scale. When you’re able to make your mark within the AI house, NeuraFlash is the place for you.
NeuraFlash is rising and hiring a Options Engineer! As a member of our Options Engineering staff, you’ll be closely concerned within the pre-sales course of for a wide range of cutting-edge expertise initiatives primarily with Salesforce, Agentforce, and extra! Working intently with and reporting to our Senior Director of Options Engineering, you can be liable for demonstrating and creating worth for NeuraFlash providers and merchandise for Salesforce, constructing technical credibility in compelling demonstrations, and creating correct and aggressive proposals for initiatives.
As a Resolution Engineer, you may additionally contribute to our product improvement efforts and Service/Agentforce Product Portfolio via discipline suggestions to our Product Managers. Our Product Managers collaborate intently with our Apply Leads and set up a best-in-class pre-sales course of to supply excessive progress and penetration into key accounts within the Salesforce ecosystem.
YOU’LL HAVE THE OPPORTUNITY TO:
- Reveal Salesforce and NeuraFlash merchandise/belongings to clients
- Lead discovery classes, displays, and workshops with prospects and clients
- Collect necessities for large-scale service transformation initiatives
- Create compelling demos and ship to clients and prospects, showcasing the ability of the Salesforce platform and the worth of NeuraFlash as a Consulting Companion
- Create and modify Proposals SOW’s and create responses to RFP’s working alongside the NeuraFlash supply staff
- Assist preserve and replace lead administration, pipeline & forecasting in Salesforce
- Be liaison between the gross sales and the technical staff to enhance effectivity in buyer gross sales responses and product enhancements
- Study Salesforce, Agentforce, Einstein, AWS and our AI merchandise and supply suggestions to clients and inner groups on leveraging Salesforce and AI to fulfill particular enterprise wants
- Collaborate intently with supply to develop undertaking scope & estimates and execute our pre-sales course of to the very best diploma
- Present buyer suggestions and options to product administration to proceed to advance our portfolio of AppExchange merchandise
- Repeatedly guarantee the very best attainable degree of buyer expertise
- Drive innovation within the areas of Salesforce capabilities and AI in full partnership with NeuraFlash’s Discipline Service and AI groups
REQUIRED QUALIFICATIONS:
- 2 – 3 years expertise promoting CRM options/providers – ideally Salesforce Service Cloud and Agentforce or the same expertise
- 2 – 3 years in buyer dealing with position, desire for Pre-Gross sales/Resolution Engineering expertise
- B.S. in Laptop Science, Arithmetic, Engineering, or comparable technical diploma or equal expertise
PREFERRED SKILLS:
- 2 – 3 years in a consulting position
- Knowledgeable understanding of contact heart telephony options
- Stable understanding of the Salesforce Service cloud platform & structure
- A eager curiosity in studying quickly within the AI House
- Sturdy buyer dealing with abilities
- Consideration in direction of element with nice communication abilities
- Staff participant
- Ardour to succeed and drive the corporate ahead
What’s it wish to be part of NeuraFlash?
- Distant & In-Individual: Whether or not you’re employed out of our HQ in Massachusetts, certainly one of our regional hubs, otherwise you’re certainly one of over half of our NeuraFlash Household who work remotely, we’re targeted on protecting everybody related and unified as one staff.
- Journey: Get able to pack your baggage and hit the street! For sure roles, journey is an thrilling a part of the job, with an anticipated journey dedication of as much as 25%. So, when you’ve got a ardour for journey and do not thoughts a bit jet-setting, this chance could possibly be your ticket to exploring new locations whereas making a optimistic influence on purchasers.
- Flexibility: Do you need to take the canine to the vet, choose up the children from college, or the in-laws from the airport? We all know that an ideal 9-5 isn’t attainable. So you need to bounce out to do any of these, no drawback! We construct a tradition of belief and understanding. We worth good work not the hours during which you get it finished
- Collaboration: You could have a voice right here! When you work with a staff of sensible individuals like we do, it’s a no brainer to take ideas and suggestions on the way to preserve NeuraFlash thriving. Our government staff holds city halls & firm conferences the place they deal with any ideas or questions requested, irrespective of how large or small.
- Rejoice Typically: We take our work severely, however we don’t take ourselves too severely. Whether or not it’s an arm wrestling contest, costume celebration, or ugly vacation sweaters our groups like to have enjoyable. And whereas we work onerous, we don’t neglect to decelerate and rejoice the large issues and the small issues collectively.
Location: NeuraFlash strives to give you the pliability to work within the location that makes essentially the most sense to your way of life. For people who want an workplace setting, this position could also be primarily based in any of our hub areas inside the US. When you want to earn a living from home, we will accommodate distant areas for our workers primarily based in the US, anyplace inside Alberta, British Columbia, or Ontario for our Canada-based workers, anyplace in India for our India-based workers, and anyplace inside Colombia for our Colombia-based workers!