About Ciellos
Ciellos is a Microsoft Dynamics 365 know-how consulting powerhouse. We’re licensed as each a Microsoft ISV Improvement Middle and a Microsoft AIM Modernization Middle. Our experience covers a broad vary of Microsoft applied sciences, resembling Microsoft Dynamics 365 Enterprise Central, Finance & Provide Chain Administration and Buyer Engagement, along with Energy Platform, Azure, AI, Copilot and extra.
Ciellos has a confirmed accomplice centric enterprise mannequin that helps technical excellence, world undertaking supply, and repeatable methodology. Our deep expertise comes from over 25 years of working with Microsoft companions and applied sciences.
Place Overview
We’re in search of a results-driven and customer-focused Account Supervisor to hitch the Ciellos group on a everlasting, full-time foundation. As an Account Supervisor, you can be answerable for cultivating and sustaining robust relationships with our clients, understanding their enterprise targets, and making certain the profitable supply of our providers.
Tasks
Strategic Planning and Account Progress
- Work carefully with clients to grasp their know-how wants
- Conduct common strategic account critiques
- Develop and implement account plans that help clients’ enterprise targets
- Determine alternatives for upselling and cross promoting our providers
Buyer Relationship Administration
- Construct and nurture robust, long-lasting relationships with key buyer stakeholders
- Perceive clients’ enterprise targets and challenges to offer strategic steering
- Conduct common cadence with key buyer stakeholders
- Proactively tackle and resolve buyer considerations, making certain a excessive stage of satisfaction
- Escalate points to the suitable groups
and facilitate
immediate decision - Assist the Accounts Receivable group in fee assortment, when mandatory
Business Coordination
- Function the principle level of contact between clients and inside group members for industrial matters (e.g., contracting, pricing)
- Collaborate with inside groups to grasp and handle contract statuses (e.g., period, price range)
- Information the contract renewal course of for present SOWs
- Create new proposals/SOWs for growth alternatives
CRM/Pipeline Administration
- Apply robust knowledge hygiene to CRM information
- Doc growth/follow-on alternatives in CRM
- Handle particular person alternatives and general pipeline
- Make requests for Companies enter (e.g., estimates, further sources)
Communication and Reporting
- Keep understanding of buyer initiatives – course of, milestones and different related data via collaboration with the Ciellos Venture Supervisor and different key group members
- Present administration with common stories on account standing, progress alternatives, and challenges
- Present enter into weekly forecast stories, supplementing undertaking administration knowledge
What Is Wanted to Achieve The Function?
Minimal Necessities
- Bachelor’s diploma in enterprise, advertising and marketing, or a associated discipline
- Confirmed expertise as an Account Supervisor within the IT trade
- Robust understanding of Microsoft Dynamics ERP services
- Wonderful communication and interpersonal expertise
- Capability to handle a number of clients concurrently
- Demonstrated success in assembly and exceeding gross sales targets
Most popular {Qualifications}
- Expertise working with Microsoft Dynamics 365 Enterprise Central, Finance & Provide Chain Administration, or Buyer Engagement
- Prior expertise in a consulting or know-how providers firm
- Familiarity with Microsoft ISV and AIM accomplice applications
- Expertise managing advanced contracts, proposals, and SOWs
- Robust CRM and pipeline administration expertise
Location
It is a totally distant function for anybody situated within the European time zone.
Compensation
Compensation is aggressive and primarily based on expertise and site.
Our Advantages and Perks
- Versatile Work Atmosphere: Get pleasure from versatile hours and distant work choices.
- Beneficiant Time Off: Reap the benefits of 4 weeks of annual paid day off and 11 nationwide holidays.
- Complete Well being Insurance coverage: Profit from versatile utilization choices and reimbursements inside your annual allowance.
- Skilled Progress: Obtain mentoring and coaching from Microsoft Dynamics specialists, plus reimbursement for Microsoft certifications.
- Referral Bonuses: Earn bonuses for profitable candidate referrals after they go the probationary interval.
- Social Enjoyable: Take part in enjoyable on-line occasions and workplace gatherings at our core Ciellos areas.
- Superior Perks: And sure, there’s swag!
Our Tradition
Our tradition ensures everybody has a voice and feels actually welcome. Folks matter most at Ciellos and have all the time been on the coronary heart of our enterprise. We often ask our workers to share what they consider our strengths as an organization.
How does Ciellos promote a powerful tradition throughout the multi-national group?
- Household oriented atmosphere
- Constant management, primarily based on belief and duty
- Administration gives autonomy and trusts workers to handle their duties independently
- Wholesome hybrid work atmosphere – work-life stability isn’t just talked about, however is a spotlight
- When within the workplace, frequent alternatives to get pleasure from lunch as a group targeted on comradery
Our Values That Form The whole lot We Do at Ciellos
- Belief is the inspiration for all {our relationships}
- Respect for everybody, on the coronary heart of our tradition
- Braveness to advise, seek the advice of, and plan on the highest potential
- Concord in collaboration, options, and teamwork
- High quality targeted on the best high quality of workmanship
- Staff supporting one another, our companions, and our clients
Why Ought to You Be a part of Ciellos?
- Worldwide consulting firm with distinctive ERP expertise
- Frontrunner of the Girls in Dynamics equality initiative
- One among just a few Microsoft Dynamics Improvement Facilities globally
- 220+ Dynamics Upgrades and Migrations
- 250+ Dynamics ERP Implementations
- Managing greater than 250 initiatives of assorted sizes and complexity yearly
- Inside score of Employer Model 8.35 out of 10
- Distant work with versatile schedules or hybrid work in workplaces
- Places of work in 8 international locations – USA, Canada, Brazil, Denmark, Portugal, Macedonia, Albania, Ukraine – with nearly 200 workers whole
- 10+ years of common Dynamics expertise of our workers
- 25+ years of trade expertise working with Microsoft within the ERP area
Who Ought to Apply?
We invite you to use to our positions even when you don’t meet 100% of the {qualifications} listed within the description. In the event you’re obsessed with our mission and aligned to Ciellos values, we hope you may come to contribute to our tradition.
We aren’t in a position to sponsor visas or take over sponsorship right now.
Recruitment Discover
We’re an equal alternative employer. All candidates will probably be thought of for employment with out consideration to race, shade, faith, intercourse, sexual orientation, gender id, nationwide origin, veteran, or incapacity standing.
By selecting to use you comply with your Private Knowledge gathering and processing. While you apply for a job at Ciellos, Ciellos will accumulate and use private knowledge about you in the course of the recruiting and hiring course of.
Discover to Recruitment Businesses and Third Events
We aren’t accepting candidates submitted by third-party companies or recruiters.