At Appcues, our Account Executives, Options Engineers, Account Managers, Buyer Success, and Buyer Assist groups work collectively to assist our clients undertake Appcues and create nice consumer experiences. The CX groups at Appcues assist clients remedy actual, technical issues whereas creating the income streams that assist the corporate and our clients drive product adoption.
Position Overview
As a Progress Account Supervisor, you’ll play a vital position in driving development throughout our largest and most high-potential accounts. You’ll be accountable for constructing relationships with key stakeholders, uncovering new alternatives, and executing strategic outbound efforts to broaden our footprint inside these accounts. You’ll accomplice carefully with Buyer Success Managers to develop account plans, pursue referral alternatives, and establish areas for growth by way of account analysis, stakeholder mapping, and focused outbound outreach. Your day-to-day will contain a mix of outbound prospecting, relationship administration, renewal contracting, and cross-functional collaboration to speed up development in your portfolio. The best candidate can have a SaaS Account Administration background, a hunter mentality, and might be snug working with new know-how to drive contract development with decision-makers and influencers inside product, advertising and marketing, engineering, and buyer success groups.
Obligations
{Qualifications}
Word – Appcues makes use of a market-data pushed method to setting compensation ranges, and pins compensation ranges to knowledge supplied by third-party organizations. This vary is for all US-based candidates and is constructed to be aggressive nationwide by using ranges for the Better Boston space, no matter the place within the US an worker lives (or later relocates). This vary represents salary-based compensation and doesn’t embrace our fairness bundle (in inventory choices), 401k match, or different advantages together with an workplace setup finances, tech finances, coaching and schooling finances, and co-working house reimbursements. Precise compensation supplied to a profitable applicant could also be based mostly on job-related expertise and different components in step with relevant regulation. For non-US based mostly candidates, Appcues adjusts wage ranges based mostly on price of labor in every market. When you have questions on the pay vary in your nation, the recruiter might be pleased to debate specifics throughout your introductory dialog.”
About Us
Appcues’ mission is to assist groups ship experiences their customers love. Our imaginative and prescient is for each software program firm to embrace product-led development, leading to extra engaged and happier customers.
Our Advantages
100% distant – We don’t have an workplace so all of our workers be taught and collaborate in the identical manner utilizing distant work practices. This may not change post-COVID as we’re dedicated to being 100% distant for the long-term. We work in Slack, Zoom, and a set of recent collaboration instruments. We now have inclusive distant occasions and we get collectively yearly for a enjoyable off-site retreat.
Effectively-being – You may have strong well being, dental, and imaginative and prescient plans; entry to 401k, and a beneficiant maternity and paternity depart.
Honest pay – Every position has an outlined wage band, bands and salaries are audited regularly to assist keep equity and market worth
Dwelling workplace and tech finances – In addition to paying in your work laptop (Mac or PC), we provide a one-time $1000 house workplace stipend and an extra $500 annual finances for further work-related know-how.
Coworking house, on us – Dwelling workplace not chopping it? We’ll reimburse your month-to-month coworking charges.
Fairness – We would like everybody invested in our success. We grant each worker fairness within the firm.
Transparency and collaboration – We foster crew alignment with conferences of all sizes and styles—a month-to-month all-hands assembly known as FirstThurs, weekly crew lunches, and Lunch & Learns., and an annual studying stipend.
Versatile Time Off – We consider time away to mirror and discover makes us all extra productive, so workers don’t accrue trip time – they work with their managers to schedule day off once they want it, in step with our Versatile Time Off coverage. Workers based mostly within the USA additionally take off all US federal holidays. Workers residing in different nations can select to observe their native nationwide holidays or US federal holidays.