About ABC Authorized Providers:
ABC Authorized Service is proud to be the nationwide chief in service of course of. We’re a group of over 700 with places of work in Los Angeles, Oklahoma Metropolis, Phoenix, Brooklyn, Chicago, Washington DC, and extra. Seattle is our house and headquarters. We’ve been profitable on this distinctive enterprise for over 30 years and we proceed to advance our expertise and enterprise processes to stay years forward of what our competitors is ready to provide. Our focus is to increase our expertise lead, purchase and combine much less environment friendly rivals, and faucet into new segments by means of an built-in inbound advertising and gross sales method.
Job Overview:
We’re presently seeking an Account Supervisor to affix our group. As an Account Supervisor, you’ll help with sustaining shopper accounts and making certain all clients and purchasers wants are understood and glad. You assist construct and strengthen purchasers relationships to realize long-term partnerships.
Key Obligations:
- Help with constructing and sustaining long-lasting buyer relationships
- Speaking with purchasers to make sure that all of their wants are understood and addressed
- Assist resolve points as they come up and preserve observe of all processes that pertain to the purchasers’ needs
- Delivering distinctive shopper service on a day-to-day foundation
- Act because the shopper’s consultant in to make sure that their wants are fulfilled
- Develop and preserve key relationships throughout accounts
- Attempt to take care of and enhance general buyer satisfaction based mostly on their enterprise wants
- Meet established objectives for gross sales with present and new clients
- Act as liaison between the client and inside groups
Abilities and {Qualifications}:
- 3-5 years’ expertise in Buyer Help and/or Account Administration
- Demonstrated historical past of accelerating shopper satisfaction, adoption, and retention.
- Complete, deep understanding of the Account Administration Journey
- Confirmed competency with agile processes, defining tales which might be prepared for growth
- Strategic thinker who can see drawback patterns, ideate options, and execute to completion
- Prior expertise working with SaaS enterprise platforms
- Skill to current, talk, and work successfully with different inside groups
- Robust communication and interpersonal abilities.
- Robust group participant
We all know that an organization’s success begins with its staff. We additionally know that a person’s success begins with the precise profession alternative. Be part of our group immediately!
- Complete Medical, Dental, and Imaginative and prescient protection
- Aggressive wage bundle
- Retirement plan with 5% matching
- 10 paid holidays per 12 months
- Referral program
Beginning Pay: $20.00 to $25.00 per hour
Schedule: Full-time, Monday by means of Friday