[Hiring] Accounting Specialist @Entrata

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Since its inception in 2003, pushed by visionary faculty college students remodeling on-line hire fee, Entrata has advanced into a world chief serving property homeowners, managers, and residents. Honored with prestigious awards just like the Utah Enterprise Quick 50, Silicon Slopes Corridor of Fame – Software program Firm – 2022, Ladies Tech Council Shatter Listing, our complete software program suite spans hire funds, insurance coverage, leasing, upkeep, advertising, and communication instruments, reshaping property administration worldwide.

Our 2200+ international group members embody intelligence and adaptableness, participating actively from prime executives to part-time staff. With places of work throughout Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our clear communication values and govt city halls. Our product is not simply fascinating; it is business important. At Entrata, we passionately refine dwelling experiences, uphold collective excellence, embrace boldness and resilience, and prioritize completely different views, endeavoring to craft a greater world to reside in.

The Accounting Specialist offers superior technical help to our prospects’ accounting workers who make the most of and help our suite of property administration options.  Our options incorporate all points of accounting for the business’s most complete property administration software program out there.  Our options make the most of complicated applied sciences and the related points require deep technical experience and glorious drawback fixing abilities to resolve.

You’ll present skilled business-to-business customer support, with consciousness of the crucial nature of those options to our prospects who’re utilizing them. Utilizing greatest practices in troubleshooting, communication and drawback decision, you’ll be certain that any reported issues in addition to points that you just anticipate are resolved in an environment friendly and efficient method. These interactions should depart prospects feeling impressed with how easily considerations are addressed once they encounter issues with our software program.

You’ll work carefully with different inside help engineers and with colleagues throughout the corporate to collaborate on behalf of the client and can speed up points towards well timed decision and supply the client with well timed and full communication alongside the way in which. As an accounting material professional, you’ll collaborate and seek the advice of with different coworkers inside your space of experience. You’ll mannequin excellence in all sides of your work and assist others to achieve success by mentoring and training.​

Additionally, you will work carefully with groups exterior of Technical Assist together with Product, Engineering, R&D, and Coaching to make sure we holistically handle buyer wants.

Tasks will embrace

  • Change into an issue professional on related accounting merchandise and processes
  • Present superior technical help to prospects by way of telephone, tickets, and emails
  • Be snug speaking with low to excessive stage accounting customers
  • Confirm points earlier than involving growth groups
  • Work carefully with the Product and Improvement groups to handle the wants of our purchasers
  • Reply to all duties within the designated service stage agreements and supply applicable resolutions
  • Attend product dash evaluations and trainings
  • Be out there and able to help your friends and colleagues as wanted
  • Assessment related updates on new and present merchandise
  • Be influential in enhancing procedures and processes that enhance our effectivity and effectiveness
  • Proactively pull instances from the queue primarily based upon your abilities and talents, and work instances which can be more and more difficult to develop and sharpen your abilities. Assist co-workers enhance their abilities by serving to them work by way of and efficiently resolve harder instances
  • Present root trigger correction, not simply symptom aid. Be certain that all sides of the issue are evaluated to eradicate recurrence of the problem. Exemplify tenacity in resolving core points that totally resolve issues, and help friends in doing the identical
  • Present coaching to colleagues in actual time as you carry out your work and help them in being profitable of their roles. Develop coaching supplies, greatest observe documentation, and different assets that may assist others, together with prospects, to be extra profitable with our merchandise
  • Minimal {Qualifications}

  • Bachelor’s Diploma in Accounting or associated enterprise diploma with sturdy accounting understanding
  • 2+ years’ work expertise in an accounting position, ideally a technical help capability offering B2B help to Enterprise stage prospects
  • Wonderful technical, analytical and problem-solving abilities for various points in high-pressure, complicated, multi-platform/system/vendor environments
  • Should exhibit empathy and understanding to extend shopper satisfaction and process effectivity 
  • Capability to study software program rapidly and totally
  • Capability to adapt rapidly to alter, assume in your ft, talk positively and work proactively
  • A confirmed ardour for offering an distinctive buyer expertise
  • Motivated and proactive angle whereas holding oneself accountable
  • Wonderful skilled, written and verbal communications abilities with the flexibility to seize all particulars in written kind fluidly throughout conversations. Communication is assertive, articulate, and pleasant whereas constructing confidence throughout all stakeholders you’re employed with
  • Most well-liked {Qualifications}

  • CPA a plus however not required
  • Business expertise in property administration accounting or property administration associated software program
  • Confirmed abilities in Accounts Receivable, Accounts Payable, and Common Ledger actions
  • Confirmed use and understanding of monetary reporting
  • Expertise working with low to excessive stage accounting customers similar to Workers Accountants and CFOs
  • #LI-Distant

    Advantages:

    Versatile and clear tradition with distant and hybrid work choices, beneficiant trip time, and frequent firm recharge days for work-life stability.

    Complete medical, dental, and imaginative and prescient protection, together with fertility advantages, out there for eligible staff and their households.

    HSA/FSA choices and employer-paid incapacity advantages offered for eligible staff.

    Entry to 401(ok) or related retirement plans with employer matching for eligible staff, making certain long-term monetary safety.

    Wellness initiatives selling bodily and psychological well-being, entry to an onsite health club at HQ, psychological well being assets, wellness challenges, and worker help applications.

    Household-centric depart insurance policies supporting new mother and father throughout vital life occasions.

    Entrata Cares applications providing alternatives for volunteerism, charity occasions, and giving again to our neighborhood.

    Unique Previ mobile phone plan and reductions on providers or native enterprise partnerships for extra worker advantages.

    Bi-annual swag drops for workers

    At the moment, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. Should you select to use and don’t reside in one in every of these states, your software could also be reviewed on a case-by-case foundation and wage ranges will likely be offered if required by state regulation

    However members of the Entrata group aren’t simply clever and bold, they’re the dwelling embodiment of one other core Worth: “Wonderful Alone, Higher Collectively.” Entrata is devoted to making a office the place a various and inclusive group thrives in an setting free from discrimination. We offer equal employment alternative no matter race, shade, ancestry, faith, intercourse, nationwide origin, sexual orientation, age, citizenship, marital standing, incapacity, gender identification, protected veteran standing, or every other relevant traits protected by regulation.

    It’s an ideal place to work! Will you be part of us?



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