MacRumors final month revealed an upcoming Support Assistant feature within the Apple Support app, and now there’s additional proof of it.
Apple lately up to date its web site with Terms of Use for the Support Assistant, based on MacRumors contributor Aaron Perris. The web page confirms that the characteristic might be a ChatGPT-like chat device powered by generative AI, with clients in a position to obtain generated solutions to their questions on numerous Apple services.
You’ll be able to already chat with a human within the Apple Help app, whereas this device might be a bot.
“Help Assistant makes use of generative fashions,” says Apple’s Phrases of Use. “You perceive and agree that generative fashions could sometimes generate incorrect, deceptive, incomplete, offensive, or dangerous outputs.”
Apple says the device is for technical assist solely.
Apple final up to date its Help app on July 15, which is similar date listed within the Phrases of Use. To one of the best of our data, nevertheless, the Help Assistant has but to launch. There may be precedent for Apple updating its Authorized web page a couple of characteristic earlier than it launches, however depart a remark should you discover the Help Assistant.
The characteristic will possible be accessible within the U.S. solely, a minimum of initially, because the Phrases of Use haven’t been printed in some other nations.
Replace — 9:45 a.m. Pacific Time: Some customers have entry to an “Early Preview” of the feature.
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