Are you enthusiastic about designing options that really matter to customers?
MSPbots is hiring an Asset Product Administration Group Supervisor to guide the technique, design, and execution of client-facing property—dashboards, widgets, bots, and reviews—that drive measurable enterprise outcomes for MSPs.
It is a high-impact management position for a product thinker who thrives on translating person perception into worth and delivering innovation at scale.
Work Setup: Distant
Schedule: Monday–Friday from 4 PM–1 AM PHT (3 AM–12 PM CDT) | Mounted Relaxation Days: Sat–Solar
What You’ll Do
Person-First Technique
- Conduct person interviews, surveys, and workshops to uncover ache factors and desires throughout MSP segments
- Develop personas and utilization eventualities to information asset design and prioritization
- Function the voice of the shopper in all cross-functional discussions
- Construct relationships with key purchasers to deepen product adoption and collect real-time suggestions
Speedy Asset Prototyping
- Lead a workforce of Asset Product Managers in constructing and iterating on options shortly
- Work with information analysts to make sure property are intuitive and actionable
- Create structured suggestions loops with purchasers and CSMs to information enhancements
Cross-Useful Collaboration
- Personal and preserve a strategic asset roadmap primarily based on shopper wants and firm imaginative and prescient
- Current updates, roadmaps, and metrics to inside stakeholders and exterior purchasers
- Collaborate with Gross sales and Advertising to outline worth propositions and Go-to-Market methods
Efficiency-Pushed Optimization
- Outline and observe key efficiency indicators (KPIs) like characteristic utilization, satisfaction, and adoption
- Analyze what works (and what doesn’t) and iterate to constantly enhance asset worth
- Maximize time-to-value and shopper ROI via good, data-backed choices
What You’ll Convey
- 5+ years in Product Administration, with 2+ years main SaaS or automation-focused groups
- Expertise conducting person analysis, segmentation, and constructing shopper personas
- Sturdy capability to simplify advanced workflows into scalable options
- Expertise with product instruments like Jira, UserPilot, and analytics platforms
- Glorious communicator—in a position to current to executives and construct belief with purchasers
- Background in MSP, SaaS, or information analytics is a plus
- Ardour for GenAI, workflow automation, and fixing actual buyer issues
You’ll Thrive Right here If You…
- Have a user-first mindset and obsess over actual shopper outcomes
- Thrive in ambiguous, fast-paced environments
- Convey a collaborative management fashion that empowers your workforce
- Use information and empathy to drive each choice
Perks & Advantages
- Aggressive wage and advantages
- HMO (reimbursement for $100/month)
- Life Insurance coverage (reimbursement for $20/month)
- Dental: $20/month | Imaginative and prescient: $4/month
- 15 PTO credit/12 months (convertible to money!)
- Coaching/Improvement reimbursement ($30)
- US Vacation Pay
Assist Form the Way forward for MSP Automation
Be part of MSPbots and lead the cost in designing highly effective property that make a distinction. Apply now at mspbots.ai!