For those who received into healthcare to make a distinction, you’re in the suitable place. We’re searching for a values-driven, mission-focused, dynamic Bilingual Enrollment Specialist who’s keen about working with seniors (and their households), particularly these navigating challenges with dementia. Somebody who’s trying to find a office and tradition that’s as dedicated to them as they’re their sufferers. If that’s you, learn on!
What’s Rippl?
At Rippl, we’re a passionate, impatient, barely irreverent, people-obsessed group of optimists & doers intent on constructing a motion to convey dementia care to our ageing inhabitants. We consider there isn’t any extra noble mission than caring for folks at this vital stage of life, and we’re able to take motion.
We’re reimagining what dementia look after seniors could be. By leveraging an obsession with supporting our clinicians, a brand new care mannequin and disruptive know-how, we’re pioneering a completely new strategy to democratize senior entry to prime quality, wrap-around dementia care, for seniors and their households and caregivers. Serving to them keep more healthy, at residence longer, and out of the ER and hospital.
Our Mission
The Rippl Mission is to allow extra good days for these dwelling with dementia and their households.
Our Core Values
At Rippl, we stay and breathe a set of shared, core values that assist us construct one of the best group to serve our sufferers, households and caregivers.
We’re fed up. At this time’s dementia care isn’t working. Too many households are struggling to search out the assist they want, and too many seniors are left with out the care they deserve. We all know it may be executed higher—so we’re doing it.
We’re changemakers. We’re pioneering a brand new, higher care mannequin that truly works for folks dwelling with dementia and their households. We use evidence-based care, know-how, and human connection to ship the assist that folks want—when and the place they want it. And we’re proving it really works.
We’re in a rush. The necessity for high-quality dementia care has by no means been better. The variety of folks dwelling with dementia is rising at an unprecedented charge. Households need assistance now, and we refuse to attend.
We begin with sure. We don’t let boundaries cease us. When confronted with a problem, we determine it out—collectively. We’re problem-solvers, innovators, and doers who discover a strategy to make issues occur for the individuals who want us.
We care for individuals who look after others. Nice care begins with the folks delivering it. We’re obsessive about supporting our care group—as a result of after they really feel valued and empowered, sufferers and caregivers get the care they deserve.
Be part of the motion
We’re trying to discover different changemakers who’re prepared to affix our motion.
The Position:
The Bilingual Enrollment Specialist serves as the primary level of contact for our sufferers, and caregivers all through their strong onboarding expertise with Rippl. As the primary pleasant voice of Rippl, the Bilingual Enrollment Specialist is accountable for affected person engagement, outreach, and acceptance of look after sufferers and caregivers. It is a nice alternative for somebody who is worked up about being a part of the early levels of rising a enterprise, and actually cares about making an enormous distinction with the senior inhabitants.
Important Features:
- Offering sufferers and their caregivers with an attractive, white glove expertise
- Successfully talk Rippl’s choices to a senior inhabitants
- Interact with new sufferers with the aim of getting them settle for care with Rippl
- Set sufferers up for fulfillment by scheduling their first appointments with Rippl Care Staff, offering a clean and environment friendly onboarding expertise
- Talk and obtain affected person data by telephone, e-mail, e-referral and fax administration
- Be a trusted and educated useful resource for sufferers on Rippl companies
- Keep correct and up-to-date affected person demographics in CRM/EHR
- Collaborate with Care Staff to make sure a seamless transition of newly onboarded sufferers are assigned to the Care Pods
- Guarantee required onboarding paperwork has been accomplished by the affected person or Energy of Legal professional (POA) and procure any crucial medical paperwork from healthcare suppliers, to make sure Rippl’s Care Staff has probably the most up-to-date and complete affected person file
- Meet high quality, productiveness, and acceptance charge efficiency metrics
- Carry out different administrative duties as assigned.
{Qualifications}:
- Ardour for working with seniors, their households and caregivers
- 2+ years expertise in a healthcare setting required
- Skilled in affected person outreach, engagement, consumption, medical reception and/or customer support
- Proficiency in varied programs equivalent to Google Suite, Salesforce, Athena (EHR), and cloud based mostly telephony programs
- Information of medical and behavioral well being terminology
- Distinctive interpersonal, customer support, problem-solving and battle decision expertise
- Comfy in a excessive pace, ever altering, start-up setting
- Sturdy verbal and written communication expertise
- Glorious organizational and multitasking expertise
- Skill to attach and construct relationships with folks from numerous backgrounds
- Entry to high-speed, dependable web and a safe, non-public workspace conducive to confidentiality required
What’s in it for you
- Growth, mentoring and coaching applications designed that can assist you chart your dream profession and be sure you are studying every thing you’ll want to know as you achieve extra accountability
- Quick progress firm with alternatives to tackle extra accountability or become new roles
- Versatile work setting and the chance to work at home
- Aggressive compensation
- Quarterly efficiency based mostly incentives
- 401(okay) plan with an organization contribution
- Medical, Dental and Imaginative and prescient protection for you and your loved ones
- Life insurance coverage and Incapacity
- Distant Work stipend
- Beneficiant Paid Time Off
Pay Vary Particulars
The pay vary(s) under are offered in compliance with state particular legal guidelines. Pay ranges could also be completely different in different areas. Precise compensation could fluctuate based mostly on expertise, expertise, and placement.
Position: Vary is $19-25 per hour relying on expertise
We’re going to make some very large waves beginning with a small Rippl – come be part of us!