At Testronic, we’re captivated with creating distinctive video games experiences that resonate with gamers worldwide. As a number one supplier of companies to the online game trade, we work with world publishers, builders, and different stakeholders to ship top-tier options that elevate their video games. As we proceed to increase, we’re in search of a proficient and pushed Shopper Advertising Supervisor to affix our crew and work straight with the World Enterprise Growth Crew to make sure the profitable creation and submission of proposals, RFPs, RFIs, and RFQs to potential purchasers.
The Shopper Advertising Supervisor can be liable for absolutely understanding the broader trade panorama and our purchasers and prospects. They may lead within the administration of the proposals course of for the group, delivering optimum options tailor-made to necessities. All proposals should absolutely align with buyer wants, market tendencies, and firm capabilities. The Shopper Advertising Supervisor can even play a key position in ongoing consumer liaison, by means of common enterprise and venture critiques, they can even handle the Buyer Expertise Programme for the group.
Reporting to the World Head of Advertising, the Shopper Advertising Supervisor will work cross functionally with inside departments (together with Enterprise Growth, Operations, Finance and extra) to organize finest in school consumer proposals that clearly and successfully talk the world-class options we offer. They can even help ongoing consumer engagement, at common intervals.
Key Obligations
· Exhibit and share knowledgeable information of the video video games trade and market panorama, clearly articulating key insights and tendencies into the longer term. Handle the supporting repository of aggressive intelligence.
· Discover and share knowledgeable information of our purchasers and prospects, clearly conveying how finest we will help them in delivering success. Handle the supporting knowledge repository, supplies and associated stories and articles.
· Handle the E2E RFP Course of for brand new and current purchasers, guaranteeing optimum, related proposal options are delivered on time and are professionally assembled for consumer communication.
· Guarantee full alignment with consumer wants and inside capabilities, clearly articulating throughout the RFP documentation.
· Collaborate with the Gross sales Lead as key factors of contact for proposal contributors, together with companies groups, manufacturing and others, guaranteeing settlement with the proposal’s scope and finest in school high quality ranges to be delivered.
· Preserve the integrity of the proposal creation course of, guaranteeing readability, accuracy, and consistency all through.
· Help the Enterprise Growth crew all through the method growth course of, together with motion monitoring and the collation of extra data required from the consumer. Make sure that proposals are submitted on time and with the best high quality requirements.
· Discover and monitor the general efficiency of proposals delivered, capturing studying & insights and driving steady enchancment.
· Actively take part in common consumer efficiency critiques. Help with materials preparation to optimally share insights and tendencies, perceive their expertise and to ship focused initiatives to assist optimise.
· Handle the Buyer Expertise Programme for the group
Extra Attributes
· Sturdy collaboration abilities with the Gross sales Lead and inside groups to make sure deadlines are met and that proposals and critiques align with consumer and inside expectations.
· Capability to speak key outcomes and supplies at Govt stage.
· Deep understanding of tailor content material to totally different audiences throughout the online game service sector.
· Capabilities to finalise proposals shows with the broader RFP Crew, to make sure an optimum resolution is delivered.
· Sturdy CRM information – potential to utilise the CRM to handle documentation and knowledge associated to proposals and consumer interactions.
· Sturdy abilities in MS PowerPoint, Phrase, and Excel, significantly in creating skilled, visually partaking shows.
· Capability to work underneath stress, handle a number of tasks concurrently, and supply detailed stories to administration on proposal progress.
· Capability to work independently and handle deliverables in opposition to key venture deadlines.
Necessities
· Bachelor’s diploma (4-year College diploma required).
· Minimal of seven years’ Advertising expertise, with no less than 3 years in a proposal administration position – expertise within the video video games trade is preferable.
· Outcomes pushed, centered on steady enchancment.
· Sturdy background in gross sales help and consumer engagement, significantly within the online game trade.
· Familiarity with outsourcing companies and the broader trade panorama.
· Glorious written and verbal communication abilities, with the flexibility to obviously articulate concepts to inside stakeholders and exterior purchasers.
· Consciousness of the online game enterprise, together with familiarity with recreation publishers, builders, and associated terminology.
Advantages
Bonus Options (What We Can Do For You)
- Medical Plan
- Imaginative and prescient Plan
- Employer Paid Life Insurance coverage
- Worker Help Program
- 401K w/ Matching Contribution
- Paid Firm Holidays
- Paid Time Off
- Paid Parental Depart
- Testronic Inc. is an equal-opportunity employer. All certified candidates will obtain consideration for employment with out regard to race, colour, faith, intercourse, incapacity, age, sexual orientation, gender identification, nationwide origin, veteran standing, or genetic data. Testronic Inc. is dedicated to offering entry, equal alternative, and cheap lodging for people with disabilities in employment, its companies, packages, and actions. To request an inexpensive lodging, contact [email protected].
In regards to the firm
We’re a novel outsource companion with over 20 years expertise offering award-winning QA Testing, Localization and Participant Help companies to entertain suppliers throughout the planet.