Tenchi is a Cyber Safety firm that’s constructing modern know-how centered on Third-Get together Cyber Danger Administration for companies. Based by serial entrepreneurs and backed by a strong group of Institutional Buyers, we search to disrupt this quickly rising business. Our firm is 100% distant and our crew is unfold throughout the globe, together with Brazil, US, Canada, Argentina, and Spain. We attempt to get the finest professionals within the area so our crew can construct an superb product centered on our consumer’s wants.
Know-how and Safety, particularly Cloud Safety, are what outline our merchandise and DNA. We search folks with a ardour for what they do and who consider that Safety is important to all the pieces. We rent folks of every kind from various backgrounds. What unites them is ardour.
What is going to you do?
- Assist Tenchi purchasers perceive our product options and finest practices for lowering cyber threat in cloud environments, making certain the profitable adoption of our product built-in into the consumer’s third-party threat administration course of.
- Carry out routine operations to satisfy our purchasers’ requests, producing insights to information future automation of those operations.
- Diagnose product-related points and work with the technical assist and engineering groups to resolve consumer points effectively.
- Monitor the well being of consumer environments and collaborate with them to drive product adoption.
- Work with the product crew by offering buyer suggestions and providing insights for product enhancements and enhancements.
- Proactively have interaction with purchasers to establish their wants, issues, and areas for enchancment, helping them in attaining their cybersecurity targets.
- Observe and report key metrics equivalent to consumer satisfaction, product utilization, and retention.
- Help within the creation and upkeep of client-facing sources, equivalent to FAQs, product documentation, and finest apply guides.
- Expertise with Python programming and activity automation is a plus.
- Expertise constructing and sustaining QuickSight, PowerBI, and different analytics dashboards is a plus.
Necessities
What do you should know?
- Bachelor’s diploma in Know-how or Data Safety.
- Potential and curiosity in working consultatively, specializing in offering steady providers to purchasers.
- Robust communication expertise, each oral and written, are important.
- Expertise with Cloud Safety, programming, analytics, and knowledge safety instruments equivalent to CSPM, CWPP, safety scoring, GRC, vulnerability scanning are pluses.
- Superior English is a compulsory requirement.
- Spanish is a plus.
Advantages
- We’re assured that you should have the chance to work with bleeding-edge applied sciences in a good atmosphere the place everybody strives to develop and be taught.
- We make investments in our folks in some ways, together with on-the-job coaching and distinctive growth instruments. We encourage scientific publications, convention,and workshop participation, in our fields of experience.
- We provide a gorgeous compensation package deal with the chance to work from anyplace on the earth.