At Qwilr, we’re doing one thing new…
We’re constructing a platform to creates gross sales experiences that drives income. We do that by making it straightforward to create lovely, interactive collateral with analytics on what patrons are interacting with, funds, e-sign, straightforward integration into your CRM, and all the opposite performance you would like your outdated PDF paperwork had. We’ve made a phenomenal product that solves an actual market want, and that in flip has made us a robust enterprise with a multi-million greenback ARR, constant development and extremely low churn. It is now time for us to scale this development and we would like you to come back and be a part of it.
To learn the complete job description, and apply, go to: https://team.qwilr.com/drUpyrTqQnat
In regards to the Function
We’re on the lookout for a detail-oriented and dependable Buyer Billing Specialist to hitch us on a 6-month maternity depart cowl contract, with the potential to increase. You’ll play a key half in making certain our prospects have a easy, correct, and pleasant billing expertise. You’ll work cross-functionally with our Gross sales, Buyer Success, Assist, and Finance groups to handle all the pieces from invoicing to funds to vendor types. When you’re enthusiastic about techniques, love making sense of numbers, and are snug working autonomously, we’d love to listen to from you!
What You’ll Do
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Handle Stripe operations: create new prospects and subscriptions, difficulty invoices, deal with disputes, and monitor uncommon exercise.
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Arrange and keep Chargebee information: help Buyer Success Managers with renewals, assist Account Executives with new buyer setups, and allow direct debit cost preparations.
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Oversee Accounts Receivable: generate weekly reviews, observe excellent invoices, and collaborate with CSMs to comply with up with overdue prospects.
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Monitor and report on AR to assist weekly money circulate evaluation.
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Present well timed and considerate responses to buyer queries through the billing inbox.
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Take possession of the Billing Slack channel, serving to resolve advanced billing-related assist instances with the Assist Group.
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Draft and submit vendor types when required by prospects.
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Reconcile Hubspot closed-won offers: guarantee all offers are correctly billed through bill or Stripe and comply with up on lacking setups.
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Maintain ChartMogul in sync: guarantee all new, expanded, and renewing prospects are mirrored appropriately.
About You
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You could have wonderful command of English. Robust written and verbal communication expertise, we primarily function in English, so fluency is required.
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You could have expertise in billing, accounts receivable, or finance operations, ideally in a SaaS or tech atmosphere.
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You are accustomed to Stripe, Chargebee, and Hubspot (or related instruments) and assured navigating them.
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You’re detail-oriented and have robust organizational expertise; nothing slips via the cracks!
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You’re a clear and empathetic communicator, particularly in writing.
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You thrive in a distant, asynchronous atmosphere and are snug taking initiative.
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You take pleasure in working with cross-functional groups, together with Gross sales, Buyer Success, and Assist.
Bonus Factors
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Expertise with ChartMogul or different SaaS analytics instruments.
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Background working in startups or fast-growing corporations.
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Familiarity with buyer assist instruments like HelpScout.
To learn the complete job description, and apply, go to: https://team.qwilr.com/drUpyrTqQnat