Firm Description
Sutherland is searching for Buyer Service Reps to ship distinctive service and options to clients of our clients by way of inbound calls and chat. You’ll get to work with main applied sciences and methods whereas having a devoted workforce of leaders and friends to help you.
Job Description
What we provide:
- Aggressive hourly price of $15/hour
- Medical, dental and imaginative and prescient advantages
- Paid coaching & PTO
- Development alternatives – 80% of our frontline leaders have been promoted from inside
- Month-to-month rewards & recognition packages
- Worker Reductions
- Well being and Wellness packages together with a private coach devoted to Sutherland
{Qualifications}
- Means to deal with buyer calls of various sorts (i.e. service requests, billing questions, vitality conservation recommendation, and many others.) successfully and effectively
- Robust communication and energetic listening expertise, in addition to the flexibility to leverage probing questions to resolve points
- Robust consideration to element and the flexibility to successfully multitask
- Highschool diploma or GED; an Affiliate’s diploma is a plus.
- Know your manner round a PC with robust keyboard expertise and fundamental MS Workplace data.
Necessities to earn a living from home:
- Wonderful Web connectivity:
- Web entry speeds of two Mbps add and 10 Mbps obtain – the quicker the higher!
- Hardwired web connection; wi-fi and/or satellite tv for pc Web Service Suppliers should not appropriate with our methods.
- A quiet and distraction-free, safe place to work.
Extra Data
This job is open solely to residents of america, and also you should be licensed to work within the US as a way to be thought-about for employment.
Extra data
As a digital transformation firm and simply re-certified as a Nice Place to Work, Sutherland has been serving to clients globally obtain better agility and remodel automated buyer experiences for over 35 years. We work with among the world’s most recognized manufacturers in dozens of industries, together with Banking & Monetary Providers; Insurance coverage; Communications, Media & Leisure; Healthcare; Retail & Shopper Packaged Items; Know-how; Journey, Transportation, Hospitality & Logistics; and Mortgage Providers, serving to them to raised help and serve their clients.
EEOC and Veteran Documentation
Throughout employment, workers are handled with out regard to race, coloration, faith, intercourse, nationwide origin, age, marital or veteran standing, medical situation or handicap, or every other legally protected standing.
At occasions, authorities companies require periodic reviews from employers on the intercourse, ethnicity, handicap, veteran and different protected standing of workers. The aim of this Administrative EEO Document is for statistical evaluation solely and is used to adjust to authorities file preserving, reporting, and different authorized necessities. Periodic reviews are made to the federal government on the next data. The completion of the Administrative EEO file is optionally available. In the event you select to volunteer the requested data, please notice that every one
Administrative EEO Data are stored in a Confidential File and should not a part of your Utility for Employment or Personnel file.
Please notice: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.