About Panoptyc
At Panoptyc, we’re on a mission to revolutionize loss prevention. Utilizing visible AI and handbook reviewers, we assist retailers detect theft in over 15,000 markets throughout the US. From Fortune 500 giants to native companies, our affect is far-reaching. As a completely distant, quickly rising staff, we’re excited to ask prime expertise worldwide to hitch us in reshaping the way forward for retail safety.
In regards to the Position
The Buyer Assist Admin performs an important function in delivering each buyer and operational assist to numerous departments. This particular person ensures the sleek move of every day operations by managing key duties comparable to dealing with assist tickets, sustaining up-to-date documentation, and addressing buyer queries. Serving as a liaison between prospects and inner groups, the Buyer Assist Admin helps enhance processes and contributes to total buyer satisfaction.
Duties
-
Present proactive and responsive buyer communication:
-
Share updates on new services and products to assist prospects maximize worth
-
Resolve points swiftly, troubleshooting instantly or escalating advanced issues
-
Guarantee set up completion by way of comply with‑up reminders and help
Necessities
-
Glorious verbal and written English abilities.
-
1+ 12 months of buyer‑going through expertise—ideally in customer support or assist.
-
Sturdy problem-solving, information entry, and communication talents.
-
Availability to work 40 hours per week on Jap Customary Time (EST)
Why Be a part of Panoptyc?
-
Aggressive wage and advantages
-
Be a part of a quickly rising staff reshaping retail safety
-
Full distant work flexibility with a dynamic, world staff
-
Alternative to work with cutting-edge information instruments and applied sciences
Job Particulars:
How To Apply
Prepared to steer a high-impact engineering staff and revolutionize retail safety?
Apply right here: https://jobs.ashbyhq.com/Panoptyc/1184a9d5-3136-4af8-864d-c3c07e5efa40
Let’s defend retail collectively! 🚀