At Leadtech, we have been redefining digital companies since 2009, creating revolutionary on-line options that attain tens of millions of customers each month. With a various crew of over 700 members from 23+ nationalities, we’re united by a ardour for creativity and collaboration.
We specialise in delivering user-centric experiences throughout net and cellular platforms, the place folks can join with our merchandise like by no means earlier than.
We’re pleased with our world attain and dedicated to fostering an inclusive office the place each particular person contributes to our shared imaginative and prescient of bringing cutting-edge tasks to life. Study extra about our journey and mission on our About Us web page!
Concerning the function
On account of steady progress, we’re looking for an formidable and detail-oriented Information Analyst – Funds Specialist to drive data-led insights and assist our funds technique throughout a important growth part. As a fast-growing B2C firm with a powerful presence within the US and European markets, we’re centered on scaling our model, optimising fee efficiency, and enhancing fraud prevention. This function requires a powerful analytical mindset and a deep understanding of digital fee ecosystems, transactional information, and buyer behaviour. You’ll play a key function in analysing fee developments, figuring out inefficiencies, stopping fraud, and enabling data-driven decision-making throughout our funds and threat operations.
Key Tasks:
You’re our excellent candidate should you:
- Examine, prioritise, and doc anomalies in funds information and fraud patterns to assist fast problem decision and threat mitigation.
- Use superior Excel abilities (e.g., VLOOKUPs, pivot tables, IF circumstances) to analyse fee transactions, establish uncommon behaviour, and assist reconciliation efforts.
- Guarantee information accuracy throughout fee methods by validating transaction data and flagging inconsistencies or suspicious exercise.
- Establish developments in fee failures, chargebacks, and fraud makes an attempt to drive course of enhancements and scale back monetary threat.
- Implement client information acquisition methods and e-commerce analytics with a concentrate on optimising fee funnel efficiency and detecting fraud alerts.
- Construct and apply client segmentation and profiling fashions to detect high-risk behaviours and enhance fraud prevention ways.
- Reply to information evaluation requests from fraud groups, compliance, finance, and operations with a concentrate on fee efficiency and fraud detection insights.
- Retrieve, clear, and put together transactional information for deep evaluation of fee patterns, fraud triggers, and refund behaviours.
- Contribute to every day, weekly, month-to-month, and annual reporting on funds KPIs, fraud charges, authorization success charges, and threat occasions.
- Carry out in-depth evaluation on giant volumes of funds and fraud-related information utilizing superior strategies to extract actionable insights.
- Outline and implement information high quality requirements particular to funds and fraud monitoring methods, guaranteeing excessive confidence in real-time selections.
- Preserve experience in analytics instruments and practices related to funds processing, fraud detection, and compliance reporting.
- Collaborate with engineering, product, threat, and enterprise intelligence groups to embed information qc throughout funds and fraud pipelines.
- Create and optimise metrics and dashboards to watch fee success, fraud incidents, transaction declines, and threat thresholds.
- Talk key insights on fee efficiency and fraud developments to stakeholders, driving cross-functional initiatives for enchancment.
- Analysis discrepancies in fee information and proper data to make sure correct transaction histories and reliable reporting.
- Monitor real-time analytics dashboards for drops in fee success charges or spikes in fraud indicators, enabling swift investigation and escalation.
- Assessment and act on information management alerts associated to fee processing, chargebacks, fraud scoring fashions, and transaction integrity.
- Repeatedly analyse fee flows to detect fraud makes an attempt, scale back false positives, and enhance approval charges by way of data-driven methods.
Necessities
Your experience in a nutshell:
- 3+ years of expertise as a Information Analyst, in funds, fraud, or transactional information.
- Robust SQL abilities and expertise with giant datasets and relational databases.
- Proficient in BI/reporting instruments (e.g., Tableau, Energy BI, Looker) and Excel.
- Stable understanding of digital fee methods, chargebacks, fraud indicators, and PSPs.
- Expertise with information modelling, ETL processes, and information high quality greatest practices.
- Familiarity with Python, R, or statistical instruments (SPSS, SAS) is a plus.
- Robust analytical and problem-solving abilities with eager consideration to element.
- Skill to speak findings clearly to technical and non-technical stakeholders.
- Proactive, well-organized, and adaptable in a fast-paced setting.
- Fluent in English, each written and spoken.
- Bachelor’s diploma in a related discipline (e.g., Statistics, Economics, Laptop Science)
YOUR TEAM:
- We’re team-first. Should you imagine within the energy of collaboration and thatthe crew’s success is your success,then you definitely’re considered one of us!
- Enjoyable is prime. We imagine in forming sturdy bonds in and outdoors the oce. That’s why we have now a team-building funds and arrange actions to get pleasure from ourselves.
- Positivity wins the day. Deliver a constructive perspective and talk brazenly. Self-awareness and an openness to be taught are at all times a plus.
Advantages
WHY SHOULD YOU JOIN US?
Development and profession improvement
- At Leadtech, we prioritize your progress. Get pleasure from a versatile profession path with personalised inside coaching and an annual funds for exterior studying alternatives.
Work-Life stability
- Profit from a versatile schedule with flextime (7 – 9:30 a.m. begin, 3:30 – 6 p.m. finish) and the choice of working full distant or from our Barcelona workplace. Get pleasure from free Friday afternoons with a 7-hour workday, plus a 35-hour workweek in July and August so you may savor summer season!
Complete advantages
- Aggressive wage, full-time everlasting contract, and top-tier personal medical health insurance (together with dental and psychological companies).
- 25 days of trip plus your birthday off, with versatile trip choices—no blackout days!
Distinctive Perks
- Should you want to come, in our workplace in Barcelona you’ll discover it full with free espresso, contemporary fruit, snacks, a sport room, and a rooftop terrace with beautiful Mediterranean views.
- Further advantages embrace ticket restaurant and nursery vouchers, paid immediately out of your gross wage.
Be part of us in an setting the place you’re free to innovate, be taught, and develop alongside passionate professionals. At Leadtech, you’ll sort out thrilling challenges and be a part of a vibrant crew devoted to delivering distinctive person experiences
Equal Employment Alternative Employer
Leadtech is an Equal Employment Alternative (EEO) Employer, which suggests we encourage purposes from folks with completely different backgrounds, pursuits, and private circumstances. Our crew welcomes candidates no matter their race, gender, age, faith, nationality, sexual orientation, and/or disabilities. All we’d like is your excessive vitality, abilities, and willingness to be a part of an ideal venture!
Location
You may have the pliability to decide on whether or not you would like to return to the workplace daily, infrequently, or work totally distant. We would like you to search out one of the best mixture for you.
Should you favor to be surrounded with wonderful folks, our distinctive workplace is in Barcelona’s Blue Constructing, positioned proper on the town’s seafront. In addition to our beautiful views, you may get pleasure from our workplace perks akin to free fruit, snacks, and low and you will additionally be capable of participate in our Mario Kart and desk tennis competitions.
The non-public information you present shall be used to handle your candidacy for the company choice processes that suit your profile. If you want, you may train your rights of entry, rectification or cancellation by sending a letter to Avenida Litoral, 12-14, 5ta planta, Barcelona 08005, or emailing us at [email protected], together with a doc that validates your identification.
Concerning the firm
At Leadtech, we work arduous… and play more durable! Our mission is to empower purchasers and workers to attain its targets within the on-line enterprise world.
Since 2009, we have now been fostering revolutionary and artistic strategies throughout a mess of industries, making us pioneers in on-line venture administration.
Leadtech is devoted to fixed enchancment, in addition to inspiring new concepts and strategies every day, for each the world through which we dwell and the long run to return.
We expect massive… and work greater, and that is why we do enterprise internationally with over 750 passionate professionals who converse over 15 languages fluently.
A worldwide crew of centered specialists in a variety of fields:
We analyze, we socialize, we write, we code, we design, we calculate, we resolve, we collaborate, we generate, we have interaction, we program, we create… The actual query is what don’t we do?!
With a really fashionable method to firm tradition, our values, variety, flexibility and an energetic work-play stability are what make Leadtech distinctive.