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Director of Gross sales Operation – Distant place with New Period Know-how provides you the next:
- Full Advantages
- Medical
- Dental
- Imaginative and prescient
- 401K match
- 29 PTO Days together with firm holidays
The Director of Gross sales Operations & Effectiveness is a key management position liable for optimizing the gross sales group’s efficiency via strategic planning, operational effectivity, and analytics. This chief will align go-to-market groups, streamline gross sales processes, construct efficient instruments, handle gross sales help features, and drive data-informed selections. This position is each strategic and hands-on—delivering outcomes throughout inside gross sales, gross sales enablement, quoting, renewals, programs, and cross-functional collaboration.
PRIMARY DUTIES:
Strategic Gross sales Operations Management
- Outline and lead the imaginative and prescient for scalable and efficient gross sales operations that help progress targets.
- Collaborate with Gross sales, Advertising, Buyer Expertise, and IT to reinforce go-to-market (GTM) efficiency.
- Develop and handle efficiency KPIs, dashboards, and reporting frameworks for gross sales management.
- Drive rhythm-of-business together with pipeline evaluations, forecasting cadence, and govt reporting.
Course of Optimization & Infrastructure
- Design, implement, and refine gross sales processes to enhance accuracy, forecasting, effectivity, and scalability.
- Guarantee seamless integration and optimization of CRM (e.g., HubSpot or ConnectWise) and gross sales expertise. Tech stack accountability.
- Champion steady enchancment practices throughout gross sales workflows and operational execution.
Crew Management & Gross sales Assist
- Construct, lead, and develop a group throughout quoting, renewals, and gross sales help features.
- Consider and optimize current gross sales help infrastructure throughout a number of U.S. areas.
- Assist Exterior Gross sales and Home accounts with tactical assets and account-level coordination.
- Information pre-sales quoting processes and Managed Providers consumer help together with account evaluations and roadmap monitoring.
Gross sales Effectiveness & Enablement
- Lead the event and execution of gross sales instruments, playbooks, and enablement methods.
- Coordinate assets and execution for settlement renewals and managed service retention.
Information & Reporting
- Analyze gross sales information and market traits to generate insights and suggestions.
- Monitor efficiency throughout quoting, pre-sales, renewals, and inside gross sales.
- Ship actionable enterprise intelligence to gross sales management to help decision-making.
COMPETENCY:
- Robust management expertise managing cross-functional gross sales help groups.
- Confirmed observe document of driving course of enhancements, income progress, and operational efficiencies in a gross sales surroundings.
- Glorious analytical and problem-solving abilities; superior Excel and BI device proficiency.
- Deep expertise with CRMs (ConnectWise, HubSpot) and gross sales tech stack (forecasting, quoting, automation instruments).
- Extremely organized with skill to handle a number of tasks and priorities in a fast-paced surroundings.
- Robust interpersonal and communication abilities with the power to affect in any respect ranges.
REQUIRED EDUCATION AND EXPERIENCE:
- Bachelor’s diploma in Enterprise, Finance, Advertising, or associated subject most popular.
- 10+ years of progressive expertise in gross sales operations or gross sales administration, with 5+ years in a management capability.
- Confirmed success in high-growth, B2B expertise or skilled companies organizations.
PHYSICAL DEMANDS:
- Common use of arms and fingers to function a pc keyboard, mouse, and different workplace tools.
- Common, repetitive actions similar to typing, mouse actions, and scrolling. Capability to listen to and perceive spoken communications, each in particular person and by way of distant communication instruments (e.g., cellphone, video conferencing).
- Capability to speak successfully verbally and in writing.
- Capability to see and skim pc screens and printed paperwork, in addition to alter focus. This consists of extended intervals of taking a look at a pc display screen.
- Capability to journey to fulfill with shoppers or attend {industry} occasions.
WORK ENVIRONMENT: Distant
EXPECTED HOURS OF WORK: Monday – Friday, 8am – 5pm, plus extra time as wanted.
TRAVEL: As much as 15% journey
SALARY: The bottom wage vary is $125,000 to $145,000 (relying on expertise), plus eligibility for a ten% annual bonus program.
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