🚀 Director, Product – DataCandy (A Paystone Firm)
Lead Integration. Drive Development. Redefine Buyer Loyalty.
About DataCandy
DataCandy, a Paystone firm, is a number one buyer loyalty and reward card platform powering hundreds of retail, restaurant, and repair manufacturers throughout North America. Our mission is to assist companies flip informal clients into loyal champions—by means of easy, elegant loyalty options that drive repeat visits and lasting relationships.
As we broaden our ecosystem and combine new capabilities, we’re searching for a daring and strategic Director of Product to guide us into our subsequent chapter of development.
The Alternative
This can be a pivotal management function for a product innovator able to tackle each high-impact technique and hands-on execution. You’ll lead the combination of a newly acquired competitor platform into the DataCandy ecosystem, whereas concurrently proudly owning the expansion roadmap for our core product suite.
You’re somebody who thrives in complexity, with the technical fluency to work shoulder-to-shoulder with engineering and the strategic acumen to scale a product that delivers actual enterprise worth to hundreds of retailers. In case you’re energized by turning imaginative and prescient into execution whereas main a high-performing crew—that is your second.
What You’ll Be Doing
🔄 Personal & Lead Platform Integration Technique
- Lead the strategic integration of a competitor platform—unifying consumer experiences, characteristic units, and backend techniques into DataCandy.
- Determine performance gaps, overlaps, and optimization alternatives to ship a seamless buyer expertise.
- Outline and oversee the shopper migration journey, making certain minimal disruption and long-term worth.
📈 Outline & Execute Development Product Technique
- Personal and evolve the product roadmap, aligned to key development levers like adoption, monetization, and retention.
- Leverage market developments, buyer insights, and efficiency knowledge to uncover enlargement alternatives and prioritize funding.
🤝 Construct Buyer-Centric Options
- Keep near clients and frontline groups to deeply perceive wants, challenges, and alternatives.
- Foster a tradition of outcome-driven supply and buyer empathy throughout your crew.
👥 Lead & Develop a Excessive-Performing Crew
- Handle and mentor a crew of Product Managers; set clear targets, empower autonomy, and put money into development.
- Collaborate cross-functionally with Engineering, UX, Gross sales, Help, and Advertising to convey merchandise to life and drive go-to-market success.
📊 Drive Affect By way of Metrics & Experimentation
- Outline and observe KPIs for adoption, utilization, retention, and buyer satisfaction (NPS, CSAT).
- Use experimentation (A/B assessments, cohorts, suggestions loops) to tell choices and constantly optimize.
What You Convey
✅ Product Technique & Execution Experience
- 7+ years of product administration expertise, with 2+ in a senior management function.
- Bachelor’s diploma in Enterprise, Laptop Science, Engineering, or a associated discipline, MBA or Grasp’s diploma is a plus however not required
- Confirmed success in scaling B2B SaaS platforms or market merchandise.
- Sturdy technical literacy; snug discussing APIs, structure, and integration tradeoffs with engineering.
- Expertise in loyalty, rewards, or reward card merchandise is a plus.
🧠 Strategic Considering & Affect
- Distinctive capacity to attach consumer wants with enterprise outcomes.
- Assured communicator with expertise presenting imaginative and prescient, roadmaps, and affect to govt stakeholders.
- Observe report of main high-performing groups in cross-functional, fast-paced environments.
⚙️ Integration & Operational Excellence
- Arms-on expertise managing platform integrations, particularly within the context of acquisitions or consolidations.
- Sturdy undertaking management, danger administration, and communication expertise to guide migrations end-to-end.
Why Be part of Us?
- Make a Lasting Affect: Assist outline the way forward for loyalty tech for hundreds of companies throughout North America.
- Lead a Daring Transformation: Personal each product imaginative and prescient and integration technique throughout a high-impact development part.
- Folks-First Tradition: Be part of a values-driven firm centered on innovation, collaboration, and outcomes—not forms.
- Room to Develop: We’re scaling quick—and we wish you to develop with us.
Able to Construct What’s Subsequent?
In case you’re obsessed with loyalty, development, and product management—and also you thrive on the intersection of technique and execution—we’d love to listen to from you.
Apply now and assist us form the following era of customer-driven development with DataCandy.
Recruitment Course of
- Preliminary Screening Interview – Carried out by a member of our Folks Expertise crew to study extra about your background and profession objectives.
- 1st Supervisor Interview – A deep dive into your technical expertise, gross sales operations expertise, and cultural alignment.
- 2nd Supervisor Interview – A deep dive into your technical expertise, gross sales operations expertise, and cultural alignment.
- Presentation – You’ll be invited to organize and ship a presentation associated to the function.
- Peer Interview – Meet with members of the crew to evaluate collaboration and communication type.
Perks & Advantages
Compensation tied to market knowledge
We reward for contribution
Versatile Time-off
We’re dedicated to profession growth
Do business from home
Our Mission
By becoming a member of Paystone, you’re becoming a member of a crew that’s future-focused and pushed by our mission of making Buyer Pushed Development.
By serving to our shoppers create higher experiences for his or her clients, and in flip, motivating their completely satisfied clients to share their experiences with others, our platform creates the momentum for our shoppers to realize extra completely satisfied clients. In different phrases, we win when our clients do.
Curious?
Good! We wish all of the curiosity we are able to muster. Innovation stems from commentary and
questioning, so be keen, be modern, and be prepared to boost the bar.
Come examine us out!!
About Us
Paystone is a number one North American fee and software program firm redefining the best way retailers interact their clients and develop their companies. The corporate’s seamlessly built-in suite of automated fee processing, buyer loyalty, reward card options, and now repute advertising and marketing, is utilized by manufacturers corresponding to Irving Oil, The Supply, World Pet Meals, Kernels Popcorn, and most of the MTY Meals Group’s restaurant manufacturers. Paystone’s options are used at over 30,000 areas throughout Canada and america which collectively course of over 10 billion {dollars} a 12 months in bankcard quantity. We make use of over 200 staff and function the know-how companion of selection for lots of of companions throughout North America.
**Paystone is an equal alternative employer. Do you have to require any lodging as a result of incapacity please tell us on the time you’re chosen for an interview.**
Expertise Necessities
Senior Supervisor/Supervisor