Head of Income Operations
AcuityMD
AcuityMD is a software program and knowledge platform that accelerates entry to medical applied sciences. We assist MedTech firms perceive how their merchandise are used, why prospects range, and determine alternatives for physicians to higher serve their sufferers. Every year, the FDA approves ~6,000 new medical units. Our platform helps MedTech firms get these merchandise to physicians extra successfully to allow them to enhance affected person care with the employment & schooling expertise. We’re backed by Benchmark, Redpoint, ICONIQ Development, and Ajax Well being.
Staff Mission
Income Operations exists to extend the rate of the Business group at AcuityMD and drive excellence throughout the staff by means of technique, operations, and evaluation. We goal to construct and enhance processes that allow the Business and Income groups to scale as effectively as doable, whereas offering an excellent buyer expertise. We’re a extremely collaborative group that companions cross-functionally with groups throughout AcuityMD to drive affect.
This Function
Because the chief of our Income Operations staff, you’ll be a vital driver of operations throughout our Business and Income organizations, together with Gross sales, Advertising, Buyer Success, and Skilled Providers. Reporting into our CRO, you’ll not solely be liable for constructing out the Income Operations operate at AcuityMD, you’ll additionally function a player-coach to measure enterprise efficiency, determine alternative areas, then design, implement, and iterate on options. You’ll personal vital initiatives and processes, starting from deal circulate optimization to gross sales technique & evaluation. This will probably be a extremely cross-functional position involving collaboration with senior leaders throughout the corporate.
Tasks
- Establishing & Scaling Rev Ops: As our RevOps chief, you’ll develop the roadmap for the operate then rent, onboard, handle and lead a high-performing staff to execute on that imaginative and prescient.
- KPI & Efficiency Monitoring: Measure staff efficiency and conduct evaluation to generate insights throughout Gross sales, Buyer Success, Advertising, and Skilled Providers; collaborate cross-functionally to enhance enterprise efficiency.
- Deal Desk: Oversee all operational features of the deal lifecycle, together with contract overview and pricing approval for brand new, enlargement, and renewal transactions. Drive standardization and automation of the Gross sales course of.
- Tech Stack Possession: Personal whole GTM tech stack, together with Hubspot, Gong, Seismic, ZoomInfo, LinkedIn, and many others. Develop processes to watch and enhance accuracy of knowledge throughout all platforms and guarantee optimum use of every device.
- Working Rhythm & Planning: Lead business operations and planning efforts, together with Quarterly Enterprise Opinions, weekly staff conferences, pipeline evaluations, and budgeting course of.
- Variable Compensation Administration: Calculate commissions and bonuses for business groups; help within the design and administration of compensation plans, and discover and implement automated commissions software program.
Your Profile
- 6+ years of related expertise in income operations, gross sales operations or GTM technique
- 5+ years of individuals administration expertise
- Deep understanding of the technique and operations of GTM groups, together with Gross sales, Buyer Success, Advertising, and Skilled Providers
- Glorious relationship-building and stakeholder administration expertise to affect and construct credibility with staff members in any respect ranges, together with executives
- Expertise with Hubspot, Salesforce, or different main CRMs
- Proficiency in Google Sheets, Google Slides, and Microsoft Excel
- Clear and efficient communication and considering; expertise presenting to senior leaders
- Sturdy mission administration, prioritization, and execution expertise
- Knowledge pushed mindset with the flexibility to grasp, analyze, and derive insights from knowledge to drive resolution making
- Potential to thrive in a fast-paced atmosphere, navigate ambiguity, and a robust bias for motion
- Enterprise-backed, B2B SaaS startup expertise
- Willingness to journey domestically 4x per yr for company-sponsored offsites
- Bachelors diploma
It’s essential to have an eligible work allow within the USA or Canada to be thought-about for this place.
We Provide:
- Distant work: AcuityMD is dedicated to supporting full-remote flexibility for workers within the US. We offer a work-from-home stipend for all staff.
- Limitless trip: Beneficiant break day and versatile hours provide the freedom to do your finest work.
- Paid Well being, Dental, and Imaginative and prescient Plans: We provide 100% paid well being, dental, and imaginative and prescient plans for all staff and 75% paid for our staff’ dependents.
- House Workplace Stipend: $1,000 to spend money on distant workplace tools and WiFi reimbursement.
- Studying Price range: Reimbursements for related studying and up-skilling alternatives.
- Non-obligatory Staff Retreats: We meet in-person a number of occasions per yr for co-working and social gatherings.
- Parental Depart: 6-12 weeks of fully-paid, versatile parental depart.
- Floor flooring alternative: Be part of a high-growth startup, backed by world-class buyers throughout Enterprise SaaS and Medical Gadgets (Benchmark, Redpoint Ventures, and Ajax Well being).
- Aggressive compensation with fairness upside.
Who We Are:
The Firm: We’re builders, who’re impressed by our mission to develop affected person entry to cutting-edge medical applied sciences. We worth working collaboratively to resolve onerous issues for our prospects with easy, revolutionary options. We push ourselves to be taught with empathy. We foster an lively tradition of mentorship and inclusion, and we welcome new staff members that share our values.
We’re backed by Benchmark, Redpoint Ventures, Ajax Well being, and a number of other different main software program and medical machine buyers. Since Acuity launched in 2020, we have introduced on prospects starting from publicly traded Fortune 500 firms to revolutionary growth-stage firms and regional medical machine distributors.
The Product:
AcuityMD makes use of knowledge and software program to assist groups collaborate across the complicated relationships they’ve with the customers of medical applied sciences: docs. Our platform empowers medical expertise firms to see how their merchandise are used, perceive why outcomes range, and determine alternatives the place physicians or websites of care can higher serve their sufferers.
AcuityMD is an Equal Alternative Employer
AcuityMD is searching for to create a various work atmosphere as a result of all groups are stronger with totally different views and life experiences. We strongly encourage folks of all backgrounds to use. We don’t discriminate on the idea of race, gender, faith, colour, nationwide origin, sexual orientation, age, marital standing, veteran standing, or incapacity standing. All staff and contractors of AcuityMD are liable for sustaining a piece tradition free from discrimination and harassment by treating others with kindness and respect.