Who We Are:
PE-backed start-up, DoseSpot is a dynamic and progressive chief within the digital prescribing software program market, and its subsidiary, pVerify, is an business main insurance coverage verification resolution. We’re on a hyper-growth curve on the intersection of the software program and healthcare industries. We want nice crew members to capitalize on these alternatives and enhance the healthcare expertise for sufferers and docs alike. DoseSpot and pVerify have an thrilling alternative to hitch a enjoyable and rising crew, profit from sturdy market tailwinds, and be a part of an thrilling alternative to make sure mission-critical prescriptions and verifications are delivered on time and with out error.
Concerning the Position:
We’re looking for a extremely motivated and technically expert Implementation Engineer to hitch our crew. As an Implementation Engineer, you may be answerable for the profitable deployment, integration, and configuration of our options for shoppers. You’ll collaborate with cross-functional groups, together with gross sales, product improvement, and account administration to behave because the technical level of contact and guarantee our clients have a seamless expertise from preliminary setup via to full implementation.
What you may do:
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Troubleshooting: Establish, troubleshoot, and resolve technical points that come up all through the implementation part.
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Documentation: Preserve and create thorough documentation of the implementation course of, together with customized configurations, points, options and every other vital facets that will be useful for profitable implementation.
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Collaboration: Collaborate with improvement, QA, and product administration groups to floor and execute alternatives to streamline consumer integration and scale back general time to go reside.
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Steady Enchancment: Present suggestions on product enhancements, function requests, and operational enhancements primarily based on consumer interactions and implementation experiences.
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Coaching & Help: Present coaching to shoppers and different implementation crew members on the use and upkeep of the carried out options, guaranteeing they’re geared up to totally make the most of the product.
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Resolution Deployment & Configuration: Lead the deployment, configuration, and integration of our merchandise or options for brand new and current shoppers.
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Customization & Integration: Work carefully with clients to know their necessities, recommending custom-made options to fulfill their enterprise wants and guaranteeing easy integration with current programs.
What you may carry:
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Bachelor’s diploma in Pc Science, Engineering, or associated area, or equal work expertise.
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Expertise with system integrations, databases, APIs, and cloud platforms.
Advantages & Perks:
🌍Distant work surroundings with a versatile work schedule to encourage work-life steadiness
✈Annual firm offsite
🌴Beneficiant depart bundle together with versatile time without work coverage that encourages crew members to take time without work to calm down and recharge; plus 13 paid holidays, paid sick depart, and paid parental depart
💙 Medical, dental, and imaginative and prescient insurance coverage for you and your loved ones, plus an organization funded FSA & HSA (depending on which medical plan you select)
💰401(ok) firm match
💸One-time workspace reimbursement that will help you optimize your distant workspace
DoseSpot is an Equal Employment Alternative/Affirmative Motion employer and all certified candidates will obtain consideration for employment with out regard to race, coloration, faith, intercourse, age, nationwide origin, protected veteran standing, incapacity standing, sexual orientation, gender id or expression, marital standing, genetic info, or every other attribute protected by legislation.