Patrique Mercier Recruitment FR is happy to announce a emptiness for an Italian Talking Shopper Relations Specialist. This position is ideal for many who are eager on constructing sturdy relationships with shoppers and offering distinctive service to Italian-speaking clients in an expert setting.
Duties
- Have interaction with Italian-speaking shoppers via varied channels, together with telephone, electronic mail, and dwell chat, to nurture and keep optimistic relationships.
- Reply to inquiries about services and products whereas offering personalised help.
- Tackle and resolve consumer issues successfully, guaranteeing a excessive stage of buyer satisfaction.
- Doc all consumer interactions within the CRM system for thorough monitoring and follow-up.
- Work intently with staff members to constantly enhance service supply and consumer relations.
- Establish alternatives for upselling or cross-selling companies primarily based on consumer wants.
- Keep knowledgeable about firm choices and trade traits to tell shoppers successfully.
Necessities
- Fluency in Italian and English, each written and spoken.
- Expertise in consumer relations, buyer help, or a associated position is very advantageous.
- Excellent communication and interpersonal expertise.
- Robust problem-solving expertise with a customer-centric strategy.
- Capability to multitask and prioritize successfully in a fast-paced setting.
- Proficient in CRM software program and fundamental pc functions.
- Ardour for constructing relationships and delivering distinctive service to shoppers.
Advantages
- Aggressive Month-to-month Wage
- Month-to-month Efficiency Bonus
- Absolutely Paid Coaching
- Absolutely Paid Relocation Package deal ( Flight, Airport Switch And Lodge )
- Well being Insurance coverage
- Non-public Well being Insurance coverage
- 2 Additional Salaries Per Yr
- And A lot Extra…
Concerning the firm
Patrique Mercier Recruitment – Connecting Expertise with Alternative Throughout Europe and Past
Patrique Mercier Recruitment is a premier worldwide recruitment company specializing in multilingual expertise acquisition for among the world’s main corporations. With a robust presence throughout Europe and increasing operations globally, we join top-tier candidates with roles in customer support, technical help, gross sales, and extra—throughout various industries similar to tech, journey, finance, and e-commerce.
Headquartered in Greece, with digital and bodily workplaces in Spain, Portugal, Japan, Belgium, and past, we satisfaction ourselves on our personalised strategy to recruitment. Whether or not you’re a job seeker trying to begin an thrilling profession overseas or an organization trying to find the right addition to your staff, our mission is to ship environment friendly, tailor-made hiring options that create long-term success.
What units us aside is our dedication to individuals. From providing relocation help and profession teaching to constructing lasting partnerships with our shoppers, we be certain that each recruitment journey is easy, clear, and human-centered.
At Patrique Mercier Recruitment, we don’t simply fill vacancies—we construct futures.