Our Mission
Healthcare ought to work for sufferers, nevertheless it doesn’t. Of their time of want, they name down outdated insurance coverage directories. Then wait on maintain. Then wait weeks for the privilege of a go to. Then wait in a room solely designed for ready. Then await a shock invoice. In every other shopper business, the businesses delivering such a poor buyer expertise wouldn’t survive. However in healthcare, sufferers lack market energy. Which implies they’re anticipated to simply accept the unacceptable.
Zocdoc’s mission is to offer energy to the affected person. To do this, we’ve constructed the main healthcare market that makes it simple to search out and ebook in-person or digital care in all 50 states, throughout +200 specialties and +12k insurance coverage. By giving sufferers the power to see and select, we give them energy. In doing so, we will make healthcare work like each different shopper sector, the place companies compete for purchasers, not the opposite means round. In time, it will drive high quality up and costs down.
We’re 17 years outdated and the chief in our house, however we’re nonetheless simply getting began. For those who like fixing necessary, advanced issues alongside deeply considerate, pushed, and collaborative teammates, learn on.
Your impression on our mission:
As a technical chief on a high-caliber crew of Salesforce professionals, you’ll assist help the interior instruments utilized by the gross sales and operations groups at a quickly rising and revolutionary tech firm. You’ll be a main driver of steady enchancment to our extensively built-in Salesforce platform with a watch towards platform stability, effectivity, and extensibility.
You’ll get pleasure from this position in case you…
- Need to reveal your established Salesforce platform expertise and superior administrator experience
- Need to be a technical chief on a rising crew of Salesforce professionals who’re devoted to transferring our platform ahead with the user action that Salesforce has to supply
- Are able to delivering MVP options shortly and successfully with a watch towards iterative improvement
- Are pushed to at all times develop your technical and management expertise, and take satisfaction in sharing that data with different members of the crew
- Have glorious stakeholder administration and communication expertise
- Get pleasure from mentoring and training others
Your day-to-day is…
- Administering and constructing options on a collection of instruments that combine with Salesforce, reminiscent of Service Cloud Voice, FormAssembly, Gong, and extra
- Constructing and sustaining integrations on the Jitterbit platform (ETL software) in addition to real-time API integrations with the Zocdoc product databases
- Taking the lead on system implementations and challenge rollouts
- Constructing POCs as wanted to help the Programs management crew in strategic tasks with stakeholders
- Growing, testing, and deploying high-quality enterprise and technical options on Salesforce utilizing Agile processes, rules, and strategies
- Figuring out tech debt to maintain the org clear and prepared for quick innovation
- Writing glorious automation and sustaining a posh platform
- Deciphering necessities and suggesting options, understanding when to advocate for code versus declarative capabilities
- Optimizing and creating automation, visible flows, Lightning Net elements, and different capabilities and configurations inside the Salesforce surroundings
- Driving technical excellence by suggesting enhancements to processes, offering architectural help the place wanted, and retaining up-to-date on the user action options and developments throughout the suite of inside instruments we handle
- Main our enterprise stakeholders by means of consumer acceptance testing and collaborating in discovery classes the place wanted
- Aiding the Programs Supervisor with mentoring and holding accountable a crew of Salesforce Directors and serving as a technical escalation level for advanced outages, bugs, or blocker
You’ll achieve success on this position you probably have…
- 7+ years of expertise implementing and supporting large-scale, advanced options on Salesforce
- 1+ years of demonstrated expertise collaborating with, efficiently coaching, and mentoring different colleagues as a person contributor
- Expertise proudly owning and designing options for go-to-market (GTM) instruments, working carefully with gross sales leaders and income operations
- Salesforce Administrator, Platform App Builder, and a few superior specialization together with Platform Developer I or Architect certifications
- The power to keep up a excessive degree of productiveness in a fast-paced, crew surroundings whereas managing a number of competing priorities
- Expertise with a number of integrations and API connections
- Snug studying code in a number of of the core Salesforce languages, reminiscent of APEX, Visualforce, Java, Javascript, or Python, and expert-level movement data
- Expertise creating and updating technical documentation, together with configuration adjustments, information mapping necessities, useful designs, take a look at circumstances, and deployment plans as wanted for the engagement
- Robust communication, problem-solving, collaboration, and analytical expertise
- Expertise delivering and receiving actionable suggestions in knowledgeable method
Advantages
- Versatile work surroundings
- Limitless Trip
- 100% paid worker well being profit choices (together with medical, dental, and imaginative and prescient)
- 401(okay) with employer funded match
- Company wellness packages with Headspace and Peloton
- Sabbatical go away (for workers with 5+ years of service)
- Aggressive paid parental go away and fertility/household planning reimbursement
- Cellphone reimbursement
- Worker Useful resource Teams and ZocClubs to advertise shared group and belonging
- Nice Place to Work Licensed
Zocdoc is dedicated to truthful and equitable compensation practices. Wage ranges are decided by means of alignment with market information. Base wage supplied is set by a lot of components together with the candidate’s expertise, {qualifications}, and expertise. Sure positions are additionally eligible for variable pay and/or fairness; your recruiter will talk about the total compensation bundle particulars.
Distant Base Wage Vary
$115,800—$170,000 USD
About us
Zocdoc is the nation’s main digital well being market that helps sufferers simply discover and ebook the care they want. Every month, tens of millions of sufferers use our free service to search out close by, in-network suppliers, examine selections primarily based on verified affected person evaluations, and immediately ebook in-person or video visits on-line. Suppliers take part in Zocdoc’s Market to achieve new sufferers to develop their observe, fill their last-minute openings, and ship a greater healthcare expertise. Based in 2007 with a mission to offer energy to the affected person, our work every day in pursuit of that mission is guided by our six core values. Zocdoc is a non-public firm backed by among the world’s main buyers, and we imagine we’re nonetheless solely scratching the floor of what we plan to perform.
Zocdoc is a mission-driven group devoted to constructing groups as various because the sufferers and suppliers we goal to serve. Within the spirit of one in all our core values – Collectively, Not Alone, we’re an organization that prides itself on being extremely collaborative, and we imagine that various views, experiences and contributors make our group and our platform higher. We’re an equal alternative employer dedicated to offering staff with a piece surroundings freed from discrimination and harassment. Candidates are thought of for employment no matter race, colour, ethnicity, ancestry, faith, nationwide origin, gender, intercourse, gender id, gender expression, sexual orientation, age, citizenship, marital or parental standing, incapacity, veteran standing, or every other class protected by relevant legal guidelines.