6.
“I co-own a medical clinic within the US, and other people suppose that the entrance desk job is unskilled. However this particular person is checking in ~50 folks per day, answering telephones, scheduling sufferers (which is a balancing act in so some ways, not as straightforward as ‘it’s open right here, I’ll put it right here’), gathering funds, verifying insurance coverage advantages, explaining insurance coverage advantages (we settle for greater than a dozen insurances). This particular person has to have a good quantity of data within the generalizations of how every firm handles our specialty, after which be capable to learn a profit doc, synthesize the knowledge, and be capable to relay it to somebody with a seventh grade studying degree (the typical within the US).”
“Now, do this with a minimum of half the folks treating them like they’re dumb as shit, who’re entitled and demanding and impolite. Have the identical dialog concerning the climate with 75% of the folks, and shut down political conversations with 33%. I hate sitting at that desk. I’m not the best particular person for that job.”