JOIN THE WORLD LEADER IN LONGEVITY MEDICINE
People are demanding a greater strategy to take management of how they really feel and the way lengthy they’ll dwell.
Over the following decade over one trillion {dollars} will stream from conventional sick-care to proactive well being applications. As the most important longevity drugs program on this planet, Lifeforce is accelerating the shift in direction of extra personalised, efficient, and empowering healthcare.
Based in collaboration with scientific and scientific leaders from Cleveland Clinic, Mass Common Hospital, and Harvard Medical College, Lifeforce combines the whole lot wanted to soundly monitor and optimize how your physique is functioning now and within the many years forward. Complete diagnostics, hands-on scientific consultants, licensed well being coaches, and customised complement, prescribed drugs, and way of life protocols – all accessed from your house on the worth of a fitness center membership.
We’re additionally reimagining pharmacy operations for the longevity period. Our telehealth-powered platform connects sufferers with licensed suppliers and pharmacies throughout the nation, making prescription care smarter, quicker, and extra accessible. From scientific prescribing to success logistics, we’re constructing an built-in, tech-enabled pharmacy expertise that helps optimized well being at scale.
The Pharmacy Telehealth Operations Supervisor will oversee and optimize the efficiency of pharmacy companies delivered by way of our telehealth platform. This position is vital in guaranteeing effectivity, compliance, scalability, and repair excellence throughout all distant pharmacy operations.
The best candidate brings a powerful background in healthcare operations, course of enchancment, and tech-enabled service supply. They thrive on constructing programs, fixing operational challenges, and dealing behind the scenes to ship a seamless and distinctive affected person expertise.
This can be a non-clinical position targeted on operational execution, cross-functional collaboration, and data-driven decision-making. Distinctive challenge administration and organizational expertise are a should—detail-oriented, structured, and results-focused.
Obligations
Operational Oversight: Handle and optimize end-to-end pharmacy telehealth workflows, together with prescription orders, success coordination, digital logistics, and member follow-up.
Lead cross-functional coordination between inner departments (scientific group, IT, customer support) and exterior companions (pharmacies).
Guarantee service-level agreements (SLAs), productiveness benchmarks, and turnaround occasions are constantly met or exceeded.
Course of Enchancment & Scalability
Establish inefficiencies in present operational processes and implement scalable options.
Standardize protocols and documentation for constant service supply throughout areas and suppliers.
Work with product and tech groups to reinforce person interfaces and automate workflows wherever possible.
Group Administration & Assist
Supervise and help a group of operations workers, coordinators, and vendor companions concerned in telepharmacy logistics.
Develop and ship coaching applications to make sure operational competency and compliance.
Present common suggestions, teaching, and efficiency evaluations.
Compliance & Danger Administration
Collaborate with compliance and authorized groups to make sure operations meet federal and state pharmacy and telehealth rules.
Keep documentation associated to licensure, supplier credentialing, and operational audits.
Help with incident investigations and corrective motion plans.
Information & Efficiency Analytics
Monitor, report, and analyze key efficiency indicators (KPIs), together with operational throughput, affected person satisfaction, and error charges.
Put together dashboards and reviews for management to help strategic selections and operational forecasting.
Use information insights to suggest and implement steady enchancment methods.
Strategic & Venture Management
Lead and help particular initiatives associated to new service launches, market enlargement, or programs integration.
Work carefully with govt management to align operations with broader organizational targets.
Keep knowledgeable of telehealth and pharmacy business developments to assist future-proof operations.
QUALIFICATIONS
EDUCATION: Bachelor’s diploma in Healthcare Administration, Enterprise, Operations Administration, or a associated subject required.
EXPERIENCE
3-5 years of operations administration expertise in healthcare, telehealth, pharmacy companies, or a associated subject. Begin-up expertise most well-liked.
Confirmed monitor file of optimizing service supply in a regulated, high-volume, fast-paced setting.
Expertise working with cross-functional groups and third-party distributors.
SKILLS:
Sturdy challenge administration and course of enchancment expertise.
Glorious verbal and written communication.
Proficient with analytics instruments and healthcare software program platforms (e.g., EHRs, pharmacy programs, CRM).
Sturdy understanding of regulatory necessities in telehealth and pharmacy companies is a plus.
WHAT WE OFFER
Full time 40hrs/wk
Distant-first tradition
Early-stage fairness + aggressive compensation.
Firm supplied pc and different required gear
Beneficiant advantages package deal together with Healthcare, Dental, Imaginative and prescient, Life Insurance coverage, and Wellness Care
Complimentary Lifeforce Membership for Full Time Staff
Limitless PTO
12 Paid Firm Holidays
We worth variety and are dedicated to creating an inclusive group. We welcome candidates of all backgrounds, identities, and experiences.
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