About Gusto
Gusto is a contemporary, on-line folks platform that helps small companies handle their groups. On high of full-service payroll, Gusto presents medical insurance, 401(okay)s, professional HR, and staff administration instruments. At this time, Gusto places of work in Denver, San Francisco, and New York serve greater than 400,000 companies nationwide.
Our mission is to create a world the place work empowers a greater life, and it begins proper right here at Gusto. That’s why we’re dedicated to constructing a collaborative and inclusive office, each bodily and just about. Study extra about our Total Rewards philosophy.
Concerning the Position:
We’re searching for a seasoned Product Supervisor to guide and evolve our Order to Money (O2C) programs and processes. This position might be pivotal in scaling our billing, money reconciliation, collections, and income recognition capabilities. You’ll work cross-functionally with Finance, Engineering, Buyer Expertise, and Authorized groups to ship options which might be scalable, environment friendly, compliant, and data-driven.
Additionally, you will be anticipated to establish and leverage AI and automation alternatives to streamline repetitive duties, improve knowledge high quality, and assist predictive decision-making inside O2C.
Right here’s what you’ll do day-to-day:
- Personal and evolve the O2C programs roadmap—aligning with Finance, Gross sales, and Product GTM targets
- Lead end-to-end system integration efforts between Salesforce, NetSuite, and different O2C instruments
- Optimize and automate workflows for order processing, invoicing, money reconciliation, collections, and income recognition
- Implement AI-driven enhancements similar to predictive collections, bill categorization, and anomaly detection for compliance
- Outline and measure success metrics like time-to-invoice, DSO, and billing accuracy
- Guarantee programs are SOX-compliant with acceptable controls, audit trails, and documentation
- Drive vendor analysis and power rationalization throughout O2C programs
Right here’s what we’re searching for:
- 8+ years of product administration expertise with ERP, finance programs, or fintech platforms
- Deep understanding of Order to Money and income operations in a SaaS or subscription enterprise
- Fingers-on expertise with instruments similar to Salesforce, NetSuite, Zuora, Stripe, or comparable platforms
- Expertise with SOX compliance and audit-prep for billing and income workflows
- Demonstrated capacity to implement workflow automation and integrations at scale
- Sturdy analytical and problem-solving abilities with a data-first mindset
- Familiarity with AI use circumstances in finance programs, similar to NLP for contract ingestion, LLMs for billing assist, or anomaly detection for audit flags
Our money compensation quantity for this position is focused at $135,000-$168,000/yr in Denver, Chicago, Miami, Austin and Atlanta, $147,000-$184,000/yr in Los Angeles, and $163,000- $204,000/yr for San Francisco, Seattle and New York. Closing supply quantities are decided by a number of elements, together with candidate expertise and experience, and will fluctuate from the quantities listed above.
Gusto has bodily workplace areas in Denver, San Francisco, and New York Metropolis. Staff who’re based mostly in these places might be anticipated to work from the workplace on designated days roughly 2-3 days per week (or extra relying on position). The identical workplace expectations apply to all Symmetry roles, Gusto’s subsidiary, whose bodily workplace is in Scottsdale.
Word: The San Francisco workplace expectations embody each the San Francisco and San Jose metro areas.
When authorized to work from a location aside from a Gusto workplace, a safe, dependable, and constant web connection is required.
Our clients come from all walks of life and so can we. We rent nice folks from all kinds of backgrounds, not simply because it is the precise factor to do, however as a result of it makes our firm stronger. In the event you share our values and our enthusiasm for small companies, you’ll find a house at Gusto.
Gusto is proud to be an equal alternative employer. We don’t discriminate in hiring or any employment determination based mostly on race, colour, faith, nationwide origin, age, intercourse (together with being pregnant, childbirth, or associated medical situations), marital standing, ancestry, bodily or psychological incapacity, genetic info, veteran standing, gender identification or expression, sexual orientation, or different relevant legally protected attribute. Gusto considers certified candidates with legal histories, according to relevant federal, state and native regulation. Gusto can also be dedicated to offering cheap lodging for certified people with disabilities and disabled veterans in our job utility procedures. We need to see our candidates carry out to the perfect of their capacity. In the event you require a medical or spiritual lodging at any time all through your candidate journey, please fill out this form and a member of our staff will get in contact with you.
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