[Hiring] Product Operations Supervisor @Deel

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Who we’re is what we do.

Deel is the all-in-one payroll and HR platform for international groups. Our imaginative and prescient is to unlock international alternative for each individual, workforce, and enterprise. Constructed for the way in which the world works immediately, Deel combines HRIS, payroll, compliance, advantages, efficiency, and tools administration into one seamless platform. With AI-powered instruments and a completely owned payroll infrastructure, Deel helps each employee kind in 100+ international locations—serving to companies scale smarter, sooner, and extra compliantly.

Among the many largest globally distributed corporations on the planet, our workforce of 5,000 spans greater than 100 international locations, speaks 74 languages, and brings a related and dynamic tradition that drives steady studying and innovation for our prospects.

Why do you have to be a part of our success story?

Because the fastest-growing Software program as a Service (SaaS) firm in historical past, Deel is remodeling how international expertise connects with world-class corporations – breaking down borders which have historically restricted each hiring and profession alternatives. We’re not simply constructing software program; we’re creating the infrastructure for the way forward for work, enabling a extra various and inclusive international economic system. In 2024 alone, we paid $11.2 billion to employees in practically 100 currencies and supplied healthcare and advantages to employees in 109 international locations—guaranteeing individuals receives a commission and guarded, irrespective of the place they’re.

Our momentum is mirrored in our achievements and buyer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Quick 500, and repeated recognition on Y Combinator’s high corporations record – all whereas sustaining a 4.83 common ranking from 15,000 opinions throughout G2, Trustpilot, Captera, Apple and Google.

Your expertise at Deel shall be a profession accelerator. On the forefront of the worldwide work revolution, you will sort out advanced challenges that impression hundreds of thousands of individuals’s working lives. With our momentum—backed by a $12 billion valuation and $800  million in Annual Recurring Income (ARR) in simply over 5 years—you will drive significant impression whereas constructing experience that makes you a sought-after chief within the transformation of worldwide work.

We’re searching for a Product Operations Supervisor to affix our fast-growing payroll SaaS workforce, with a selected give attention to the Canadian market. This position is pivotal in bridging the hole between our product and operations, guaranteeing our payroll platform stays aggressive, environment friendly, and aligned with the wants of native customers. You’ll work carefully with cross-functional operational groups—resembling payroll operations, buyer assist, gross sales, and account administration—to uncover system ache factors, determine enhancement alternatives, and assist the profitable supply of product updates that resonate with the Canadian market.

Not like a conventional Product Supervisor, this position doesn’t interface straight with engineering. As a substitute, you’ll act because the operational lens into product improvement—surfacing necessities, designing and bettering workflows, and guaranteeing seamless product-to-process alignment. Whereas data of Canada payroll laws is necessary, this isn’t a compliance position—you’ll not be answerable for decoding or implementing legislative adjustments. Your focus is on performance, usability, and course of scalability.

Tasks

Operational Product Management

  • Act because the operational proprietor of the Canada payroll product expertise.

  • Function the principle conduit between user-facing operational groups and product administration, translating enterprise wants into clear system necessities.

  • Design, doc, and streamline end-to-end processes to assist scalability and effectivity throughout payroll operations in Canada.

Product Suggestions & Function Enhancement

  • Construct and preserve a steady suggestions loop with inside groups (e.g., assist, gross sales, buyer success) to determine ache factors, and have requests.

  • Mixture, analyze, and prioritize enhancement wants primarily based on person impression, enterprise worth, and feasibility.

  • Collaborate with Product Managers to cross on well-structured product necessities and enhancement proposals.

Consumer Engagement & Insights

  • Interact straight with top-tier purchasers or advanced person eventualities to higher perceive use instances, uncover unmet wants, and validate options.

  • Champion the voice of the shopper in product discussions and course of choices.

Challenge Administration & Product Rollouts

  • Lead cross-functional initiatives resembling new product rollouts, characteristic launches, and inside course of adjustments particular to Canadian payroll.

  • Coordinate communication and coaching for inside stakeholders to make sure profitable adoption and utilization.

Subject Decision & Root Trigger Evaluation

Expertise

  • 5+ years in product operations, product administration, or associated roles.

  • 5+ years in payroll operations or equal payroll roles.

  • Robust data of Canada payroll laws and practices.

  • Prior expertise working with or managing payroll software program platforms

  • Proficiency in information evaluation, BI instruments (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation abilities to successfully talk insights and proposals.

Expertise & Competencies

  • Robust analytical and problem-solving abilities; skill to research advanced points and suggest scalable options.

  • Wonderful stakeholder administration and cross-functional communication.

  • Comfy working in a high-growth, fast-paced setting.

  • Primary technical data of software program improvement

  • Robust SQL and presentation abilities.

  • Fluent in English.  Understanding of French is helpful.

  • Operationally minded with a product-oriented perspective.

  • Consumer-obsessed and process-driven.

  • Proactive, curious, and constantly in search of methods to enhance methods.

  • Robust ardour for person expertise and the power to deeply perceive advanced merchandise and use instances.

Whole Rewards

Our workforce deserves honest and aggressive pay that meets them the place they’re. With scalable advantages, rewards, and perks, our complete rewards applications mirror our dedication to inclusivity and entry for all. 

Some belongings you’ll get pleasure from

  • Inventory grant alternatives dependent in your position, employment standing and placement

  • Extra perks and advantages primarily based in your employment standing and nation

  • The pliability of distant work, together with optionally available WeWork entry

At Deel, we’re an equal-opportunity employer that values range and positively encourage purposes from suitably certified and eligible candidates no matter  race, faith, intercourse, nationwide origin, gender, sexual orientation, age, marital standing, veteran standing, incapacity standing, being pregnant or maternity or different relevant legally protected traits.

Except in any other case agreed, we’ll talk with job candidates utilizing Deel-specific emails, which embrace @deel.com and different acquired firm emails like @payspace.com and @paygroup.com. You’ll be able to view probably the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is dedicated to cultivating a various and inclusive office that displays completely different skills, backgrounds, beliefs, experiences, identities and views.

Deel will present lodging on request all through the recruitment, choice and evaluation course of for candidates with disabilities. When you require lodging, please inform our Expertise Acquisition Staff at [email protected] of the character of the lodging that you could be require, to make sure your equal participation.

We use Covey as a part of our hiring and/or promotional processes. As a part of the analysis course of, we offer Covey with job necessities and candidate-submitted purposes. Sure options of the platform might qualify it as an Automated Employment Determination Software (AEDT) beneath relevant rules. For positions in New York Metropolis, our use of Covey complies with NYC Native Regulation 144.

We started utilizing Covey Scout for Inbound on March 30, 2025.

For extra details about our information safety practices, please go to our Privacy Policy. You’ll be able to evaluation the impartial bias audit report protecting our use of Covey right here: https://getcovey.com/nyc-local-law-144



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