[Hiring] Product Help Specialist @Medline Industries, LP

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Position Description

Medline Industries has a right away opening for a Product Help Specialist with our Orthopedics division. Candidates have to be based mostly in a location that observes Pacific Time (PST).

• Present in depth information and help to numerous inside product and gross sales groups.
• Work collaboratively with the Product Help crew to make sure that all incoming buyer/gross sales requests are reviewed and resolved or handed to the suitable group.
• Resolve intermediate to troublesome issues, whereas collaborating with extra senior stage staff on extra advanced issues/crosses.
• Precisely cross-reference and/or analysis exterior manufacturers to establish corresponding Medline merchandise.
• Establish and report coaching deficiencies to Product Supervisor or Senior Product Help Specialist.
• Entry gaps in product choices and work with the related product supervisor to set-up new distributors and objects.
• Report product points/considerations.
• Present administrative help and reply to gross sales rep questions as wanted.

{Qualifications}

• Highschool diploma or equal.
• At the least 1 12 months customer support expertise.
• Intermediate stage talent in Microsoft Excel (for instance: utilizing SUM perform, setting borders, setting column width, inserting charts, utilizing textual content wrap, sorting, setting headers and footers and/or print scaling).

Necessities

• Bachelor’s diploma (most popular).
• Earlier healthcare expertise (most popular).

Advantages

• Aggressive complete rewards bundle.
• Persevering with training & coaching.
• Large potential with a rising worldwide group.
• Medical insurance, life and incapacity, 401(okay) contributions, paid break day, and so forth., for workers working 30 or extra hours per week on common.
• For roles the place staff work lower than 30 hours per week, advantages embrace 401(okay) contributions in addition to entry to the Worker Help Program, Worker Useful resource Teams and the Worker Service Corp.