Within the minute it takes you to learn this job description, Bluecore has launched over 100,000 individually personalised advertising and marketing campaigns for our retail ecommerce clients!
Bluecore is a Retail Efficiency Cloud specializing in synthetic intelligence – based mostly workflows. Our distinctive skill to leverage machine studying to match buyer information with real-time product and habits allows manufacturers to construct clever, advertising and marketing communications and personalised campaigns in seconds vs. days. Greater than 400 retail manufacturers, together with Staples, Perry Ellis, Teleflora, Tommy Hilfiger and Finest Purchase Canada, improve their efficiency with much less effort leveraging our merchandise. Bluecore has been acknowledged as one of many Finest Locations to Work by Glassdoor and is ranked No. 241 on the Inc. 500 Listing, probably the most prestigious rating of the nation’s fastest-growing personal firms
Job Description
Overview
We’re searching for a extremely analytical and impartial Gross sales Operations Knowledge Analyst to hitch our group. On this position, you’ll overview, course of, and analyze contract information associated to closed received offers in our Salesforce CRM. The perfect candidate demonstrates meticulous consideration to element, proactively solves issues, and is able to understanding each granular information and broader enterprise impacts. You’ll be empowered and anticipated to query, enhance, and personal our closed received offers course of—guaranteeing impeccable information high quality and course of effectivity.
Key Tasks
- Crucial Knowledge Validation & Evaluation
- Interpret and overview contract and deal paperwork for information high quality, pricing, product configuration, billing schedules, and portions with a enterprise mindset
- Spot discrepancies and apply root-cause evaluation, independently resolving points wherever potential
- Clearly doc all corrections and findings for auditability
- Salesforce Knowledge Administration & Correction
- Replace and proper Salesforce alternative information with constantly excessive requirements of accuracy and completeness
- Proactively talk recurring information/course of points and suggest tactical or systemic options
- Guarantee all merchandise and monetary particulars from closed received offers are appropriately and fully recorded
- Periodically reconcile income (MRR) and floor anomalies for fast motion
- Course of Possession & Enchancment
- Determine blockers or inefficiencies within the contract-to-record workflow and take initiative to drive enhancements
- Collaborate on course of documentation, suggesting automation or coverage changes as wanted
- Preserve meticulous change histories, audit trails, and clear course of guides for inside and audit use
- Stakeholder Engagement
- Liaise immediately with Gross sales, Finance, and Authorized to resolve ambiguous or unclear contract and information points
- Proactively present updates and proposals to administration concerning course of well being and information high quality
{Qualifications}
- 2+ years of hands-on Salesforce expertise in an administrator, enterprise analyst, gross sales/income operations, or energy person position
- Strong understanding of Salesforce information fashions (objects, fields, experiences, dashboards) and sensible information troubleshooting
- Distinctive problem-solving and significant considering expertise; capable of navigate ambiguity and independently analysis options
- Obsession with information high quality, accuracy, and course of consistency
- Demonstrated skill to see each detail-level and massive image impacts
- Effectively-organized, self-motivated, and capable of work independently in a fast-paced atmosphere
- Robust written/verbal communication; capable of clarify findings and proposals to each technical and non-technical stakeholders
- Confirmed expertise bettering or creating operational processes (please present examples in your utility)
Most well-liked However Not Required
- Salesforce Administrator Certification or different Salesforce certifications
- Expertise with contract overview, billing programs, or course of automation
- Undertaking administration expertise
- Interview Course of
- Candidates will full a sensible expertise evaluation targeted on figuring out real-world information and course of points, presenting options, and demonstrating sturdy crucial considering.
Extra About Us:
Bluecore is a multi-channel personalization platform that provides retailers a aggressive benefit in a digital-first world. In contrast to programs constructed for mass advertising and marketing and a physical-first world, Bluecore unifies shopper and product information in a single platform, and utilizing easy-to-deploy predictive fashions, prompts welcomed one-to-one experiences on the pace and scale of digital. Via Bluecore’s dynamic shopper and product matching, manufacturers can personalize 100% of communications delivered to shoppers by means of their buying experiences, wherever.
This involves life in three core product traces:
At Bluecore we imagine in encouraging an inclusive atmosphere by which workers really feel inspired to share their distinctive views, reveal their strengths, and act authentically. We all know that various groups are sturdy groups, and welcome these from all backgrounds and ranging experiences. Bluecore is a proud equal alternative employer. We’re dedicated to truthful hiring practices and to constructing a welcoming atmosphere for all group members. All certified candidates will obtain consideration for employment with out regard to race, coloration, faith, gender, gender id or expression, sexual orientation, nationwide origin, incapacity, age, familial standing or veteran standing.
We’ll make sure that people with disabilities are supplied affordable lodging to take part within the job utility or interview course of, to carry out important job features, and to obtain different advantages and privileges of employment. Please contact us to request lodging.