The Position
We’re in search of a Senior Product Supervisor to personal the imaginative and prescient, technique, and execution of Posh’s shared platform and Information Administration System (KMS)—the central mind that powers all our AI merchandise.
This isn’t simply one other characteristic staff. You’ll outline and form the platform that determines what our AI assistants know and the way they behave. You’ll lead the cost to create a low-effort, extremely intuitive expertise for shoppers to handle, construction, and personalize their assistants throughout all product touchpoints.
It is a core, foundational product with wide-reaching impression throughout our group. You’ll drive the roadmap, personal prioritization, and make strategic tradeoffs that impression each consumer of our platform—whether or not they’re managing information, configuring conduct, or overseeing a number of assistants throughout a corporation. You can be uncovered to leading edge Generative AI applied sciences for each product discovery (e.g. instruments like loveable.dev), and supply (e.g, OpenAI, Google Gemini).
Additionally, you will lead the product course for shared capabilities like consumer administration, group creation, and entry management, making certain our platform is scalable, safe, and cohesive throughout all of Posh.
What You’ll Do
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Personal the Product: You’re the strategic driver of the Information Administration System—its roadmap, success metrics, and long-term evolution.
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Outline the Imaginative and prescient: Set the course for the way Posh shoppers handle their AI assistants, balancing simplicity with customization, and scalability with usability.
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Form Technique & Roadmap: Align roadmap priorities with firm targets, buyer wants, and technical constraints. Clearly talk and defend trade-offs and timelines.
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Prototype to Align and Encourage: Use generative AI instruments and visible prototypes to discover new concepts, make clear product course, and encourage alignment—particularly when phrases alone gained’t transfer the needle.
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Ship a World-Class Expertise: Construct instruments that empower shoppers to customise their AI brokers with out technical boundaries—via information enhancing, conduct tweaking, and assistant coaching.
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Lead Cross-Useful Groups: Collaborate with engineers, designers, researchers, and GTM groups to ship pleasant, sturdy options.
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Help All Personas: Perceive and advocate for a various set of customers—admins, frontline workers, analysts, and enterprise leaders—throughout all product traces.
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Drive Platform Consistency: Guarantee shared experiences like org creation, consumer administration, and permissions are unified throughout the Posh ecosystem.
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Execute with Excellence: Ship worth in iterations, grounded in buyer suggestions and data-driven validation.
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Suppose Large, Ship Sensible: Stability long-term platform investments with short-term wins. Know when to invent and when to refine.
What We’re Trying For
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Expertise: 5+ years of product administration expertise, ideally in SaaS platforms, or AI/ML merchandise.
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Strategic Possession: You’ve independently owned roadmaps, pushed technique, and influenced cross-functional orgs. You don’t await course—you create it.
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Methods Thinker: You design merchandise which can be extensible and chic—connecting dots between options, consumer journeys, and backend capabilities.
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Buyer Empathy: You’ve designed for a number of personas and perceive find out how to prioritize and synthesize numerous wants.
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AI Curiosity: You’re energized by the concept of shaping how AI brokers are skilled, ruled, and optimized—and constructing the UI to assist that course of. You’ve got expertise with LLMs – you utilize ChatGPT or comparable each day.
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Execution-Oriented: You’re keen on a clear roadmap, a transparent supply plan, and significant outcomes.
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Wonderful Communicator: You write and communicate with readability, clarify your pondering, and affect with out authority.
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Visible & Generative Thinker: You leverage instruments like Figma, AI-powered UI mills, or idea sketchers to quickly prototype, validate concepts, and affect course early—turning ambiguity into readability via creation.
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Startup Mindset: You thrive in ambiguity, transfer quick with focus, and steadiness impression with craft.
Bonus Factors For
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Expertise constructing or scaling information administration methods and AI agent configuration instruments
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Familiarity with SaaS, entry management, multi-tenant methods, or enterprise consumer/org administration
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Expertise with LLM-powered tooling, AI brokers, or knowledge/analytics merchandise
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Area information in monetary companies or compliance-heavy industries
Our Stack & Instruments
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Design: Figma (our main design/prototyping device), FigJam (our main whiteboard device)
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Information & Insights: BigQuery, Hex, Pendo, LogRocket (to tell design selections with actual consumer conduct and knowledge)
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Collaboration: Jira, Slack, Google Workspace
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AI & Generative Instruments:
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LLMs: OpenAI, Gemini (used throughout merchandise and inner instruments)
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Prototyping: Loveable, MagicPatterns (AI-assisted UI exploration)
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Who We Are
Monetary establishments—banks and credit score unions—are present process a seismic shift in how they function and serve their prospects. Historical past is being written proper now, and at Posh, we’re writing the story.
Since 2018, we’ve been harnessing cutting-edge AI to assist FIs work smarter and serve higher. This isn’t simply hype—our merchandise energy thousands and thousands of interactions each month for over 100 distinctive monetary establishments and counting.
As AI and NLP proceed to evolve at breakneck pace, we keep two steps forward: innovating internally and integrating the perfect from throughout the business. We’re constructing AI assistants for each finish prospects and inner staff, all inside a shared ecosystem outlined by our core moats—information (what an assistant is aware of) and integration (what it might do).
We imagine verticalized AI will win—and with monetary companies as our sole focus, we’re constructing deeply nuanced, invaluable options the place generic platforms fall brief.
Should you’re keen to affix the corporate that’s actively drafting the historical past books on essentially the most seismic shift of FI technique, we’d love to listen to from you!
What We Provide
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Aggressive wage and fairness
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Award-winning, high-impact merchandise backed by $45M+ in top-tier fintech funding
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Distant-first with optionally available coworking in Boston and NYC
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Free lunches at Boston HQ on Tuesdays & Wednesdays
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Limitless PTO and versatile work schedules
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Well being, dental, and imaginative and prescient insurance coverage
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Paid parental depart
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Devoted funds and time for private/skilled improvement
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Workforce on-sites and off-sites to construct bonds and drive innovation
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The chance to form the core intelligence behind the following era of AI-powered monetary instruments
Be part of Us
Should you’re excited to craft the intelligence layer that empowers AI assistants to carry out, adapt, and evolve—we’d love to fulfill you.
Posh is dedicated to constructing a various and inclusive staff the place individuals of all backgrounds, identities, and experiences can thrive.
Our firm doesn’t discriminate in employment on the premise of race, colour, faith, intercourse (together with being pregnant and gender id), nationwide origin, political affiliation, sexual orientation, marital standing, incapacity, genetic info, age, membership in an worker group, retaliation, parental standing, army service, or different non-merit issue.