Sonos has formally appointed Tom Conrad as CEO, the corporate introduced on Wednesday. Conrad took over as interim chief executive in January following the corporate’s disastrous app launch in Could 2024, which led to the resignation of former CEO Patrick Spence. Now, Conrad says he’s prepared to begin “imagining the following technology of experiences” at Sonos that he discussed in our interview earlier this 12 months.
In a letter to workers, Conrad writes:
At present isn’t about dropping the phrase interim from my title. At present is the day we flip the web page to a completely new chapter, at the moment is the day we start our reinvention, and at the moment is the day we return to absolutely the give attention to excellence and the customer-first rules that have been the founding values of our firm 20 years in the past.
Whereas underneath Conrad’s management, Sonos laid off around 200 employees as a part of plans to reorganize the corporate into “flatter, smaller, and extra targeted groups,” and likewise ended its collaboration with Ikea on Symfonisk audio system. In March, the corporate launched an initiative to address user complaints concerning the app, and likewise launched major software updates for its Ace wireless headphones and Arc soundbar.
Conrad has served on Sonos’ board of administrators since 2017 and was additionally the chief product officer of the short-lived streaming service Quibi.