(Distant Work)
We’re searching for a devoted, resourceful, and pleasant Technical Buyer Help Specialist to hitch our workforce. We’re a small workforce and want a self-starter, and extremely motivated individual to be taught all of the ins and outs of Mum or dad™. What we’d like you to return with is a constructive angle, a love for purchasers, and a willingness to be taught.
If this describes you, we invite you to develop your profession in an revolutionary, fast-paced, and thrilling firm that’s revolutionizing childcare administration throughout the globe.
Job Obligations:
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Totally perceive the present and future Mum or dad™ system.
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Act as liaison between clients and the technical workforce.
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Enhance interplay with present clients.
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Reply to buyer inquiries by way of telephone, e mail, or chat in a well timed method.
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Create, handle, and comply with up on buyer tickets till they’re resolved.
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Report all actions utilizing our present CRM to reinforce visibility.
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Observe the present inner buyer success course of and enhance on it.
Job Necessities:
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Related Bachelor’s Diploma.
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2- 4 years of expertise in technical buyer assist.
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Fluent in English.
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Glorious written and verbal communication expertise.
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Robust organizational expertise.
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To function throughout the Canadian time zone.
Job advantages: