We’re in search of a devoted and personable Distant Journey Concierge to hitch our distant journey staff. On this position, you’ll present personalised journey help and concierge providers to shoppers, making certain their journey experiences are seamless, pleasing, and tailor-made to their wants. You probably have a ardour for hospitality, love serving to others, and need to work from anyplace, this can be a nice alternative to hitch a rising trade.
Key Obligations:
Customized Service: Help shoppers with all points of their journey plans, together with bookings, particular requests, and itinerary modifications.
Journey Coordination: Coordinate flights, lodging, transportation, eating reservations, and actions to create clean journey experiences.
Consumer Help: Function the primary level of contact for shoppers earlier than, throughout, and after journey, addressing questions and resolving points promptly.
Upselling & Suggestions: Supply shoppers journey enhancements reminiscent of upgrades, excursions, and journey insurance coverage to raise their journeys.
Vendor Liaison: Talk with journey suppliers and companions to safe reservations, verify particulars, and resolve any service points.
Preserve Information: Hold detailed and correct shopper information, reserving info, and fee information.
Keep Knowledgeable: Sustain-to-date with journey traits, vacation spot updates, and provider promotions to offer the very best service attainable.
{Qualifications}:
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Earlier expertise in hospitality, customer support, or journey is most popular however not required.
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Distinctive communication and interpersonal abilities.
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Robust organizational and multitasking skills.
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Capability to work independently in a distant atmosphere.
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Tech-savvy and cozy studying new reserving methods.
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Enthusiastic about journey and delivering distinctive shopper experiences.
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Bilingual skills are a plus however not obligatory.
Perks & Advantages:
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100% distant place with versatile hours.
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Entry to journey reductions, perks, and trade coaching.
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Supportive and collaborative staff atmosphere.
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Alternatives for skilled progress and growth.