Truecaller’s call-recording characteristic will not work on iPhones from September 30

Truecaller is discontinuing its call-recording perform on iOS — simply over two years after the feature was launched — because the Swedish firm opts to concentrate on its core providing: combating spam calls.

On Friday, the corporate confirmed to TechCrunch that its call-recording characteristic will now not be obtainable on iPhones beginning September 30. Customers with saved name recordings can both obtain them to their gadgets, share them by way of e mail or messaging apps, or swap their storage choice to iCloud to maintain the recordings accessible even after the characteristic is discontinued.

Truecaller’s head of iOS, Nakul Kabra, advised TechCrunch the corporate took the choice as a result of it needed to concentrate on its Reside Caller ID and automated spam-blocking options.

In June 2023, Truecaller launched name recording on iOS for its paying subscribers, alongside reintroducing the characteristic on Android. The app additionally bought help for transcribing calls natively. Each name recording and transcription had been launched in India final yr.

Whereas name recording works seamlessly on Android, it’s extra sophisticated on iOS, the place Apple’s working system doesn’t let third-party apps report calls natively. To work round this, Truecaller makes use of a recording line that merges calls to report — a technique that will increase each prices and complexity, per Kabra. These challenges in the end led to the characteristic being discontinued.

The corporate has set up a support page to assist customers in the event that they face any points throughout the transition.

Truecaller’s transfer comes months after Apple launched native name recording and transcription help for iPhone customers in an iOS 18.1 update final yr. The native characteristic doesn’t require customers to connect with a report line to report the decision, not like Truecaller, and in addition brings Apple Intelligence-powered transcriptions.

That stated, Truecaller had launched name recording within the first place to entice iPhone customers to improve, because the caller ID perform is proscribed on the free tier. Paying customers additionally get real-time caller ID, together with superior and automated spam blocking, Siri shortcuts, incognito mode, and different options.

Truecaller has round 3 million subscribers worldwide, however iOS accounts for 44% of its complete premium income, per its second-quarter financial results (PDF).