The menus in your subsequent Uber Eats order could also be embellished utilizing generative AI. The meals supply service is rolling out new options that goal to assist companies promote and talk with prospects, which embrace AI additions to menu descriptions, meals images, and evaluation summaries, together with a stay chat software and funds for user-submitted images.
The AI instruments can be utilized to generate descriptions for menu objects and summarize buyer critiques to rapidly spotlight suggestions relating to areas of the enterprise that want enchancment. Uber Eats additionally says it’s utilizing AI to “detect and improve low-quality meals photographs” on menus, both by making modifications to lighting, decision, and framing, or modifying the meals onto completely different plates or backgrounds. The instance photographs offered by Uber Eats recommend that this function may use generative AI to make changes to the meals itself, resembling increasing it or filling in any gaps when digitally re-plating.
For menu objects that don’t have any photographs in any respect, Uber Eats may also now permit prospects to add {a photograph} of their very own order when leaving a evaluation. The function is launching globally, and will be accessed by tapping the “add images” possibility on the speed order display. Clients within the US, UK, Canada, and Mexico might obtain a cost in Uber in-app credit if their images are revealed.
Lastly, Uber Eats is introducing a brand new Dwell Order Chat function that permits companies to contact prospects immediately to assist resolve any points with orders earlier than they’re despatched out. As soon as an order has been obtained, retailers can then provoke real-time communications to make clear any particular requests, test dietary or allergy necessities, or inform them of out-of-stock objects to debate alternate options.
The user-uploaded photographs and Dwell Order Chat options might present prospects with a greater thought of what to anticipate from their orders earlier than they arrive at their door. AI-generated and manipulated content material will be unpredictable, nevertheless, and we received’t know the way dependable these instruments are till they begin showing on menus.