JOB SUMMARY
Liable for answering incoming calls from suppliers, well being plan and members as they relate to eligibility, advantages, claims, protection, and authorization of companies. This place can even problem-solve and clarify applications and procedures to callers and can reply/tackle declare cost questions with suppliers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace the next. Others could also be assigned.
- Answering incoming cellphone calls through ACD cellphone system
- Retrieve Voice Mails
- Present eligibility, advantages, declare, and referral standing relying on the queue on which they serve
- Help in resolving points for suppliers as they relate to claims, authorization and eligibility inquiries
KNOWLEDGE, SKILLS, ABILITIES
To carry out this job efficiently, a person should be capable of carry out every important responsibility satisfactorily. The necessities listed beneath are consultant of the information, talent and/or capability required. Affordable lodging could also be made to allow people with disabilities to carry out the important capabilities.
- A robust sense of duty for offering an ideal buyer expertise
- Element-oriented and extremely organized
- Wonderful verbal and written communication abilities.
- Wonderful group abilities with capability to deal with a number of duties and prioritize work.
- Information of CPT, ICD-10, HCPCS codes, HCFA1500 and UB04 billing kinds.
Conifer requires its candidates, as relevant and as permitted by legislation, to acquire and supply affirmation of all required vaccinations and screenings previous to the beginning of employment. This will embody, however just isn’t restricted to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Embrace minimal schooling, technical coaching, and/or expertise most well-liked to carry out the job.
- 1-3 years of customer support expertise in a name middle and or well being care setting most well-liked
- Highschool diploma or equal required, bachelor’s diploma most well-liked
PHYSICAL DEMANDS
The bodily calls for described listed below are consultant of those who should be met by an worker to efficiently carry out the important capabilities of this job. Affordable lodging could also be made to allow people with disabilities to carry out the important capabilities.
- Should be capable of work in sitting place, use pc and reply phone
WORK ENVIRONMENT
The work setting traits described listed below are consultant of these an worker encounters whereas performing the important capabilities of this job. Affordable lodging could also be made to allow people with disabilities to carry out the important capabilities.
As part of the Tenet and Catholic Well being Initiatives household, Conifer Well being brings 30 years of healthcare trade experience to purchasers in additional than 135 native areas nationwide. We assist our purchasers strengthen their monetary and scientific efficiency, serve their communities, and succeed on the enterprise of healthcare. Conifer Well being helps organizations transition from quantity to value-based care, improve the buyer and affected person healthcare expertise and enhance high quality, value, and entry to healthcare. Are you able to be a part of our options? Welcome to the corporate that offers you the assets and incentives to redefine healthcare companies, with a aggressive advantages package deal and management to take your profession to the subsequent step!
Compensation and Profit Data
Compensation
- Pay: $14.50 – $21.80 per hour. Compensation is determined by location, {qualifications}, and expertise.
- Place could also be eligible for a signing bonus for certified new hires, topic to employment standing.
- Conifer noticed holidays obtain time and a half.
Advantages
Conifer gives the next advantages, topic to employment standing:
- Medical, dental, imaginative and prescient, incapacity, and life insurance coverage
- Paid time without work (trip & sick depart) – min of 12 days per 12 months, accrue at a charge of roughly 1.84 hours per 40 hours labored.
- 401k with as much as 6% employer match
- 10 paid holidays per 12 months
- Well being financial savings accounts, healthcare & dependent versatile spending accounts
- Worker Help program, Worker low cost program
- Voluntary advantages embody pet insurance coverage, authorized insurance coverage, accident and important sickness insurance coverage, long run care, elder & childcare, AD&D, auto & residence insurance coverage.
- For Colorado staff, Conifer gives paid depart in accordance with Colorado’s Wholesome Households and Workplaces Act.