Coupa makes margins multiply by its community-generated AI and industry-leading whole spend administration platform for companies massive and small. Coupa AI is knowledgeable by trillions of {dollars} of direct and oblique spend information throughout a worldwide community of 10M+ patrons and suppliers. We empower you with the power to foretell, prescribe, and automate smarter, extra worthwhile enterprise choices to enhance working margins.
Why be part of Coupa?
🔹 Pioneering Know-how: At Coupa, we’re on the forefront of innovation, leveraging the archive reports know-how to empower our clients with higher effectivity and visibility of their spend.
🔹 Collaborative Tradition: We worth collaboration and teamwork, and our tradition is pushed by transparency, openness, and a shared dedication to excellence.
🔹 International Affect: Be a part of an organization the place your work has a worldwide, measurable impression on our purchasers, the enterprise, and one another.
The Affect of Vice President, Buyer Help COE at Coupa
This function leads and transforms world buyer help operations, driving distinctive service supply throughout a number of merchandise in a fast-paced SaaS setting. It owns the technique and execution of a multi-year roadmap centered on operational excellence, workforce engagement, digital innovation, and cross-functional collaboration. With deep experience in help platforms, buyer expertise, and efficiency administration, the chief will form scalable, data-driven help fashions that elevate each worker and buyer satisfaction. As a senior voice within the group, this function performs a important half in influencing govt choices, managing escalations, and driving steady enchancment.
What You will Do:
What You will Carry to Coupa:
Coupa complies with related legal guidelines and laws relating to equal alternative and provides a welcoming and inclusive work setting. Choices associated to hiring, compensation, coaching, or evaluating efficiency are made pretty, and we offer equal employment alternatives to all certified candidates and staff.
Please be suggested that inquiries or resumes from recruiters won’t be accepted.